Retail Store Manager

AT&T AT&T · Telecom · USA:OH:Niles:5412 Youngstown Rd:RET/RET

Manage retail store operations, lead a team, and ensure excellent customer experience with AT&T products and services. This role involves sales objectives, merchandising, product launches, and promotional activities.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Ensure that customers are provided with an extraordinary experience with our products and services.
  3. Coach a team of retail sales consultants to ensure they meet sales and service goals.
  4. Perform additional outreach and promotional activities, including off-site events as needed.

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Management experience
  • Planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience