Retail Store Manager Battleship

AT&T AT&T · Telecom · Omaha, NE

Retail Store Manager responsible for overseeing store operations, managing and developing a team, and ensuring customers experience AT&T's services, entertainment, and technology. The role involves merchandising, meeting sales objectives, and performing outreach activities. It requires strong leadership, sales, and customer experience skills, with a focus on coaching sales consultants.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. Ensure that customers are provided with an extraordinary experience with our products and services.
  3. Perform additional outreach and promotional activities, including off-site events as needed.
  4. Gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders

Nice to have

  • Experience with merchandising and product launches
  • Experience with off-site events and promotional activities

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience