Retail Store Manager Regular

AT&T AT&T · Telecom · Saint Cloud, MN

Manage retail store operations, including sales, customer service, and team development, to ensure customers have a best-in-class experience with AT&T products and services.

What you'd actually do

  1. Oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology.
  2. oversee all aspects involved in the daily operation of a retail store.
  3. ensure that customers are provided with an extraordinary experience with our products and services.
  4. perform additional outreach and promotional activities, including off-site events as needed.
  5. coaching a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls