Retail Store Manager Regular

AT&T AT&T · Telecom · Emeryville, CA

Oversee retail store operations, manage and develop a team, and ensure customers experience AT&T's services, entertainment, and technology. Focus on merchandising, product launches, meeting sales objectives, and providing an extraordinary customer experience. Includes outreach and promotional activities.

What you'd actually do

  1. Oversee all aspects involved in the daily operation of a retail store.
  2. From merchandising and product launches to meeting and exceeding sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services.
  3. You'll perform additional outreach and promotional activities, including off site events as needed.
  4. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Skills

Required

  • Excellent communication and leadership skills
  • Sales and/or customer experience in telecommunications or a related industry
  • Management experience
  • Planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders

Nice to have

  • Experience with AT&T mobility plans and accessories
  • Experience with AT&T internet (and fiber where available)
  • Experience with AT&T phone

What the JD emphasized

  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience