Rev Ops, Technical Programs Specialist - Boston

Datadog Datadog · Enterprise · Boston, MA · Sales Operations

This role is for a Technical Programs Specialist in Revenue Operations at Datadog, a company that provides an observability and security platform for the AI era. The role focuses on translating business objectives into operational processes and technical solutions, optimizing the sales tech stack, and managing the operational roadmap. While Datadog is an AI company, this specific role is in Revenue Operations and does not involve building or directly working with AI/ML models.

What you'd actually do

  1. Strategic partner to key business stakeholders across the organization, responsible for translating complex business objectives into operational design and technical solutions
  2. Act as a technical stakeholder across all areas of GTM process, providing feedback and prioritization, understanding how the design fits within existing structures and potential downstream implications, and ensuring they are built for scale
  3. Deep understanding of our current processes and automations in our entire Sales Tech Stack to ensure effective design improvements, opportunities to combine and streamline workstreams, and ensure proper change management
  4. Own short and medium term operational roadmap through sprint planning in collaboration with Sales Systems to ensure we are serving all of our stakeholders across the business, including ourselves in Revenue Operations
  5. Perform effective stakeholder management, to ensure that final solutions are met and any adjustments needed to design are understood and agreed upon

Skills

Required

  • 3-5 Years in Revenue Operations or Related role
  • Clear and effective written and verbal communication skills
  • Self-starter that adapts well to change in a fast-paced, dynamic workplace
  • Experience with a fast-growing SaaS company and ability to demonstrate a strong grasp of the SaaS Sales process and revenue recognition
  • Proficiency in Excel for analyzing and interpreting data, using data to drive insights, informed decision making and process optimization.
  • Experience with CRM systems (Salesforce preferred), sales enablement tools, data analytics platforms and other relevant sales technologies.

Nice to have

  • Experience preferred in project management for enterprise size implementations and user feedback gathering