Oracle Health Government Services is seeking a skilled Revenue Cycle Consultant for Workflow Optimization to join our mission-driven organization. In this role, you will be responsible for supporting revenue cycle end users navigating workflow challenges, serving as a trusted advisor that bridges the gap between technical resources, operational staff, and client leadership.. The ideal candidate will have a solid understanding of revenue cycle operations, aconsultant mindset, and a proven ability to translate complex workflow issues into practical, sustainable solutions. You will collaborate with cross-functional teams—both internal stakeholders and client partners—so familiarity with revenue cycle metrics, KPIs and terminology is essential.
Top skills or competencies to be successful:
- Comprehensive understanding of end-to-end revenue cycle operations, including patient access, coding, billing, claims, denials management, and reimbursement
- Demonstrated ability to analyze workflow challenges, think creatively, and develop practical solutions that resonate with frontline users
- Strong interpersonal and communication skills, with experience engaging diverse stakeholder groups including clinical staff, operational leaders, and technical teams
- Ability to build trust quickly with end users and serve as a reliable, approachable resource for ongoing support
- Experience facilitating workflow reviews, end-user sessions, and cross-functional working groups
- Comfort working in dynamic, client-facing environments with competing priorities and varying levels of technical proficiency among end users
- Detail-oriented with strong documentation and organizational skills
Education, certifications, or experience (preferred/required):
- Bachelor's degree in Health Information Management, Healthcare Administration, Business, or a related field; equivalent experience considered
- Minimum of 8 years of experience in revenue cycle operations, consulting, or a related healthcare role
- Prior experience in a client-facing or advisory capacity strongly preferred
- Familiarity with major revenue cycle platforms required, with a preference of Millennium experience.
- Experience supporting workflow design, optimization, or implementation within a healthcare setting preferred
- Relevant certifications such as CRCR (Certified Revenue Cycle Representative) or RHIA/RHIT a plus
- Required travel up to 50%
- US Citizenship is required with an ability to obtain and maintain a government security clearance.
Responsibilities:
- Serve as the primary workflow subject matter expert for revenue cycle end users across internal teams and client organizations
- Coordinate between technical resources, revenue cycle operations staff, and client leadership to identify, assess, and resolve workflow challenges
- Evaluate existing revenue cycle workflows and recommend modifications that improve accuracy, efficiency, and end-user adoption
- Develop and maintain accurate, up-to-date workflow documentation for all revenue cycle processes
- Provide consistent end-user support through a structured combination of scheduled office hours and onsite presence
- Serve as an escalation resource for complex or time-sensitive workflow concerns, facilitating timely resolution across stakeholder groups
- Partner with technical teams to ensure that system configurations and build decisions align with operational workflow needs
- Monitor the effectiveness of workflow changes over time, gathering feedback from end users and making iterative improvements as needed
- Build strong working relationships with client leaders and staff to proactively surface workflow gaps before they impact operations
- Support organizational change by guiding end users through workflow transitions with clear communication and hands-on assistance
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $95,000 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4