Revenue Operations Manager

Legora Legora · Vertical AI · London, United Kingdom · Growth

This role is for a Revenue Operations Manager at an AI-native legal tech company. The role focuses on designing and implementing programs, driving performance insights, and operationalizing initiatives across the full revenue lifecycle. It requires strong analytical skills, CRM experience, and executive communication, with a focus on revenue strategy, planning, analytics, and operational execution. The company has over 1,000 customers and $100M+ in ARR.

What you'd actually do

  1. Partner with Sales, Customer Success, Marketing, and Finance to design programmes, drive performance insights, and operationalise high-impact initiatives across the full revenue lifecycle — from pipeline creation to expansion and retention.
  2. Partner with GTM leadership on annual and quarterly planning — translating company goals into measurable operating plans with clear owners and milestones.
  3. Build and maintain reporting frameworks across the funnel — pipeline health, conversion rates, forecasting accuracy, and expansion metrics — and turn them into decisions, not dashboards.
  4. Design and implement process improvements across the full lifecycle — Lead → Close → Renew → Expand — owning core GTM workflows including lead routing, opportunity management, and lifecycle tracking.
  5. Serve as a strategic thought partner to Sales (pipeline health, productivity, comp performance), CS (renewals, expansion, churn), Marketing (lead quality, attribution, funnel conversion), and Finance (ARR modelling, forecasting, performance tracking).

Skills

Required

  • 4–7+ years in Revenue Operations, Sales Operations, Strategy, Consulting, or a similar analytical role.
  • Strong analytical skills — advanced Excel or Sheets, experience with BI tools, and the ability to build models and run analyses independently without waiting for a data team.
  • Hands-on experience with CRM systems — Salesforce strongly preferred.
  • Executive communication skills — you write and present with clarity and authority, and you make complex analysis accessible to senior decision-makers.
  • A highly structured working style with sharp business judgment — you know what matters, you prioritise ruthlessly, and you don't get lost in the data.

Nice to have

  • Salesforce

What the JD emphasized

  • move faster, think more clearly, and operate with sharper precision
  • cut through complexity
  • ownership over titles, outcomes over intentions
  • fight for excellence
  • grow together
  • Mission before ego
  • Everyone contributes
  • No one coasts
  • driven by impact, pace, and raising the bar
  • not a reporting role. It's a leverage role
  • You won't just analyse problems. You'll build the solutions.
  • thinks in systems and tradeoffs
  • loves data but doesn't hide behind it
  • move from an executive strategy conversation to hands-on execution in the same day
  • Support territory design, capacity modelling, and investment allocation — and identify performance gaps before they become problems.
  • turn them into decisions, not dashboards.
  • support executive and board-level reporting with analysis that holds up under scrutiny.
  • reduce manual work, and eliminate inefficiencies that slow the revenue engine down.
  • Challenge assumptions, bring data to debates, and influence decisions — you are expected to have a point of view and defend it.
  • highly structured thinker with strong business judgment and the execution instincts to match.
  • as comfortable building a capacity model as you are presenting a recommendation to a leadership team
  • hold yourself accountable to the outcomes, not just the analysis.
  • advanced Excel or Sheets
  • build models and run analyses independently without waiting for a data team.
  • Executive communication skills
  • write and present with clarity and authority
  • make complex analysis accessible to senior decision-makers.
  • highly structured working style with sharp business judgment
  • know what matters, you prioritise ruthlessly, and you don't get lost in the data.