Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!
**About the Role **
You will report to the Director of Revenue Operations and serve as the primary RevOps partner to the GM of International, acting as the on-the-ground operator supporting the day-to-day execution of our International business. This role will work in close partnership with centralized Sales Ops, CS Ops, and Deal Enablement teams, ensuring global strategies are effectively localized, operationalized, and executed across International markets.
You will focus on driving operational excellence across the full customer lifecycle from new business through expansion and retention, while supporting regional leadership with insights, process rigor, and deal execution.
What You’ll Accomplish
- Serve as the primary RevOps partner to the GM of International, supporting day-to-day operations, execution, and regional priorities
- Act as the connective tissue between International and centralized Sales Ops, CS Ops, and Deal Enablement teams to ensure alignment and effective rollout of global programs
- Support pipeline management, deal execution, and forecasting processes for the International business, ensuring accuracy, consistency, and actionable insights
- Partner closely with sales and customer success leaders to improve operational rigor across opp hygiene and churn / renewal cadences
- Drive deal enablement in-region by supporting complex deals, approvals, and adherence to pricing and governance frameworks
- Contribute to forecasting cycles and business reviews, providing regional insights and highlighting risks and opportunities
- Provide analytical support to the GM of International and broader International leadership by synthesizing performance data, surfacing trends, and delivering actionable recommendations across the revenue funnel
- Proactively identify opportunities to improve revenue performance across EMEA through data-driven insights, including pipeline health, conversion rates, and retention dynamics
- Support ongoing operating cadences (e.g., pipeline reviews, forecast calls, QBRs) to drive accountability and performance
- Identify operational gaps and inefficiencies in the International GTM motion and partner with global teams to implement scalable solutions
- Support cross-functional initiatives across Sales, Customer Success, Finance, and Marketing to operationalize International growth strategies
**Your Expertise **
- 5+ years in Revenue Operations, Sales Operations, Customer Success Operations, or similar role in a high-growth SaaS environment
- Experience supporting regional or international GTM teams, ideally in a distributed/global operating model
- Strong understanding of sales, customer success, and deal lifecycle operations
- Proven ability to partner with senior regional leadership (e.g., GM, VP-level) and act as a trusted operator and advisor
- Ability to balance strategic thinking with hands-on execution in a fast-paced environment
- Strong cross-functional collaboration skills. You have the ability to influence without direct authority across global teams
- Excellent program management and organizational skills, with attention to detail and follow-through
- Comfortable operating as an individual contributor who drives impact through partnership, ownership, and execution
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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
**Champion the Customer **- Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.