Revenue Operations Manager, Post Sales (emea)

Vanta Vanta · Enterprise · London, United Kingdom · Revenue

This role is for a Revenue Operations Manager focused on post-sales operations in the EMEA region for Vanta, a company that helps businesses earn and prove trust. The role involves driving operational excellence, improving forecasting, and supporting strategic initiatives to accelerate net revenue retention. It requires partnering with various teams, analyzing business performance, and building operational frameworks. While the company uses AI tools, this role is not directly involved in building or researching AI models.

What you'd actually do

  1. Serve as the primary strategic and operational partner to EMEA Post Sales leadership across Account Management and Customer Success
  2. Own regional forecasting support and pipeline governance across renewals, expansions, churn, and retention motions
  3. Drive operational cadences and business rhythms, including forecast reviews, pipeline inspections, QBR support, and performance analysis
  4. Analyze regional business performance and identify trends across retention, expansion, churn, ASPs, attainment, and productivity metrics
  5. Build and maintain dashboards, reporting, and operational frameworks that improve visibility into EMEA business health and performance

Skills

Required

  • At least 4+ years of proven experience in Revenue Operations, Business Operations, Strategy & Operations, or GTM Operations within a high-growth SaaS environment
  • Strong business acumen and understanding of SaaS post-sales motions, including renewals, expansion, churn mitigation, and net revenue retention
  • Experience supporting international or regional GTM organizations, preferably within EMEA
  • Strong analytical and problem-solving capabilities with the ability to turn ambiguous business challenges into actionable recommendations
  • Excellent stakeholder management and communication skills with experience influencing front line managers and senior leadership
  • Experience supporting forecasting processes, pipeline management, and recurring revenue businesses
  • Advanced proficiency in Excel/Google Sheets with strong experience analyzing and synthesizing large datasets
  • Strong Salesforce reporting and dashboard-building experience
  • Ability to balance strategic thinking with operational execution and day-to-day support
  • Experience partnering cross-functionally with Finance, Systems, Analytics, and GTM leadership teams
  • Strong organizational skills with the ability to manage multiple projects and competing priorities simultaneously
  • Experience driving operational change management initiatives across GTM teams

Nice to have

  • Experience supporting Account Management, Customer Success, or Post Sales organizations
  • Experience working in a global SaaS company with distributed GTM teams
  • Familiarity with BI tools such as Looker, Tableau, or Sigma
  • Experience with territory planning, segmentation, or capacity modeling
  • Experience building stakeholder trust and driving adoption of global processes

What the JD emphasized

  • EMEA Post Sales
  • renewals, expansions, churn, and retention
  • forecasting support
  • pipeline governance
  • operational consistency
  • business growth
  • performance analysis
  • retention, expansion, churn, ASPs, attainment, and productivity metrics
  • operational planning
  • process improvements
  • forecasting accuracy
  • customer lifecycle management
  • operational insights
  • regional business nuances