Have you ever thought about what it takes to detect and prevent fraudulent activity in hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and emerging fraud threats?
Our mission in Buyer Risk Prevention (BRP) is to make Amazon.com the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.
As a Risk Analyst in BRP, you will be responsible for analyzing terabytes of data to identify specific instances of risk, broader risk trends and points of customer friction. You will develop scalable solutions for fraud prevention. In addition, you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.
Key job responsibilities Perform complex data analysis to proactively generate actionable insights
Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL and other BI tools
Design and implement various visual dashboards in order to make insights available to team members, stakeholders and our customers
Support cross-functional teams on the day-to-day execution of projects and initiatives
Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
Preparing and delivering business reviews to the senior management team regarding progress and roadblocks
Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing
A day in the life
- Review instances of fraud and create mechanisms to stop them
- Report on fraud trends and improve products
- Create and maintain dashboards that detect and inform stakeholders (such as payment product owners) on how to stop fraud
About the team Our team consists of Business Analysts, Data Scientists, Business Intelligence Engineers and Applied Scientist rolling under the core Buyer Risk Prevention Machine Learning Team. We evaluate instances of organized buyer fraud attacks on Amazon platform WW across various payment methods. We collaborate closely across multiple functions in order to mitigate these attacks through various short and long term solutions.
Basic Qualifications
- 1+ years of business or financial analysis experience
- Experience with SQL or ETL
- Experience defining requirements and using data and metrics to draw business insights
Preferred Qualifications
- Bachelor's degree or above in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science, or PhD
- 1+ years of professional work experience, or experience in SQL or other relational databases
- Knowledge of a scripting language (Python, R, etc.)
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