Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Risk Management - Reputation Risk Vice President in the Firmwide Reputation Risk Governance team, you will be central to the firm's efforts to anticipate, assess, and manage reputation risk across all business lines and regions. This role offers the opportunity to work on high-impact projects, develop thematic risk analyses for senior management, and contribute to the evolution of the firm's reputation risk framework. You'll collaborate with stakeholders across the organization.
Job Responsibilities
- Develop and maintain a deep understanding of firmwide and line of business reputation risk themes and emerging issues, leveraging structured and unstructured incidents.
- Monitor and analyze political, social, and economic global affairs for potential reputation risk impacts.
- Own and maintain the annual Reputation Risk governance documentation suite (policy, standard, procedures), ensuring timely updates, stakeholder alignment and adherence to applicable governance requirements; use firm approved AI/LLM tools to streamline drafting, redlining, version comparison and consistency checks across documents.
- Lead reputation risk tactical and strategic projects, including risk reporting, and training to key stakeholders.
- Analyze data and prepare periodic Firmwide and line of business reporting, including thematic analysis for senior management. Employ firm approved AI/LLM tools to accelerate aggregation and narrative development ensuring accuracy and appropriate review controls.
- Review global regulatory and legal obligations to assess potential impacts on reputation risk management.
- Conduct quarterly reviews of the Firm’s risk inventory, ensuring quality and consistency across Lines of Business, identifying risks for inclusion in the Firmwide Reputation Risk thematic aggregation, and participate in risk roundtable discussions.
- Identify and proactively assess opportunities for process improvements, including with our risk technology application and reporting; partner with Technology, Risk Reporting and Middle Office to implement well-controlled enhancements (e.g., workflow optimization, reduced manual touchpoints).
- Provide effective guidance and challenge to Lines of Business and Corporate Functions on escalated issues, communicating clearly and professionally to drive alignment, timely resolution and appropriate risk outcomes.
Required qualifications, skills and capabilities
- Minimum five years of experience in financial services, risk management or legal.
- Working knowledge of GenAI/LLM capabilities and limitations with demonstrated ability to apply firm approved tools to improve risk governance and reporting workflows.
- Demonstrated understanding of the regulatory and legal environment relevant to reputation risk, with the ability to identify emerging obligations and coordinate responses to inquiries as needed.
- Strong knowledge of JPMorganChase's business lines, processes, and products; ability to navigate across Lines of Business and Corporate Functions.
- Highly motivated, energetic self-starter who takes ownership and manages deliverables with a strong attention to detail and completes deliverables in a timely manner.
- Proven ability to prioritize tasks, meet deadlines, and thoroughly evaluate complex issues.
- Excellent verbal and written communication skills; proven ability to provide effective challenge, propose solutions and escalate risks appropriately.
- Strong analytical skills to distill complex inputs into clear narratives and executive-ready materials.
- Demonstrated ability to influence others and drive consensus.
Preferred qualifications, skills, capabilities
- Experience in Reputation Risk (or adjacent qualitative risk) governance
- Demonstrated ability to deliver firmwide/multi-LOB thematic aggregation and executive-ready reporting (emerging themes, trends)
- Proven experience coordinating regulatory inquiries in partnership with Legal, Compliance and the business.
- Strong program/project management capability leading cross-functional initiatives and driving measurable governance modernization outcomes