Safety Services – Safety Solutions Advisor

Caterpillar · Industrial · Peoria, IL

This role is not AI-related as it focuses on sales and business development for safety solutions within Caterpillar, not on building or deploying AI/ML models.

What you'd actually do

  1. Generate leads and sales opportunities through presentations, either virtually or in person.
  2. The Advisor must be disciplined in following processes and documenting lead and opportunity nurturing activities in Salesforce, our Customer Relationship Management (CRM) tool.
  3. Advisors communicate with other members of the Safety Services team (Marketing, Product Support, Consulting, Contract Manager) daily to ensure the processes of proposal generation & delivery, consulting event execution, and follow-up are completed with excellence.
  4. Support the customer consulting relationship once a contract is in place, including regular check-ins with the customer and consultant assigned.
  5. Consistently demonstrate and role-model the values and behaviors expressed and taught by Safety Services - specifically Initiative, Grit, and Straight Talk.

Skills

Required

  • Experience in safety management and developing or deploying safety management strategies is essential.
  • Solutions Selling
  • Collaborating
  • Customer Focus
  • Service Excellence
  • Decision Making and Critical Thinking
  • Effective Communications
  • Problem Solving
  • Relationship Management

Nice to have

  • Awareness of Serious Injury and Fatality (SIF) prevention practices and Human & Organizational Performance (HOP) principles will differentiate candidates.