Sales Analytics Lead

Johnson & Johnson Johnson & Johnson · Pharma · Wokingham, Berkshire, United Kingdom

This role is responsible for maintaining accurate customer and pricing information, coordinating price changes, setting up new accounts, and managing customer master data. It involves producing operational reports, performing data audits, and ensuring data quality and governance. The role requires strong attention to detail, experience with pricing datasets and operational reporting, and proficiency in Excel, Access, and Tableau.

What you'd actually do

  1. Produce and maintain recurring operational/commercial reports (e.g., field activity or call reporting, key metrics, etc.) to support teams with visibility and governance.
  2. Coordinate and implement annual customer price changes and support new product pricing setup, including validation checks and documentation of updates.
  3. Run and review price change reporting and perform regular pricing/data audits to identify inconsistencies, investigate root causes, and reduce recurrence.
  4. Maintain and update pricing tools and reference pricing datasets, ensuring internal partners have current, controlled pricing outputs.
  5. Own end-to-end processing of new account requests and account change requests, ensuring accuracy, completeness, and timely setup across relevant systems.

Skills

Required

  • data management
  • customer operations
  • pricing support
  • master data
  • commercial administration
  • data accuracy
  • attention to detail
  • pricing datasets
  • price updates
  • operational reporting
  • Excel
  • Access
  • Tableau
  • controls
  • documentation
  • audit readiness
  • maintaining logs/evidence
  • following governance processes

Nice to have

  • Advanced Analytics
  • Analytical Reasoning
  • Business Behavior
  • Business Intelligence (BI)
  • Cross-Functional Collaboration
  • Data Analysis
  • Data Integration
  • Data Modeling
  • Data Privacy Standards
  • Data Reporting
  • Detail-Oriented
  • Management Systems Implementation
  • Problem Solving
  • Process Oriented
  • Project Management
  • Statistical Analysis Systems (SAS) Programming
  • Workflow Analysis

What the JD emphasized

  • Validated experience in data management, customer operations, pricing support, master data, or commercial administration is critical.
  • Strong data accuracy and attention to detail
  • Practical experience working with pricing datasets / price updates / operational reporting
  • Understanding of controls, documentation, and audit readiness