Sales Associate - Baltimore, Md - Johnson & Johnson Medtech - Orthopaedics

Johnson & Johnson Johnson & Johnson · Pharma · Baltimore, MD +1

Sales Associate for Johnson & Johnson MedTech's Orthopaedics division, focusing on clinical and customer support in hospitals and operating rooms. Responsibilities include assisting the sales team, guiding surgeons, managing inventory, and providing technical assistance to drive sales objectives and customer satisfaction.

What you'd actually do

  1. Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
  2. Guide and assist surgeons in the operating room through their clinical and product knowledge.
  3. Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
  4. Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders
  5. Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.

Skills

Required

  • Bachelor's Degree or equivalent experience
  • Strong interpersonal communication skills
  • Negotiation skills
  • Influencing skills
  • Strategic thinking skills
  • Problem solving skills
  • Business acumen skills
  • Ability to work in a lab/operating room environment
  • Valid driver's license
  • Ability to travel

Nice to have

  • Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
  • Minimum of 4 years of professional and/or related experience
  • Recently transitioned from Active Military Duty
  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions