Sales Associate (los Angeles - Downtown) - Johnson & Johnson Medtech - Orthopaedics

Johnson & Johnson Johnson & Johnson · Pharma · Los Angeles, CA +1

Sales Associate for Johnson & Johnson MedTech - Orthopaedics, focusing on clinical and customer support in hospitals, sales logistics, technical expertise, and product knowledge. Responsibilities include assisting the sales organization, guiding surgeons in the operating room, supporting customers during surgeries, troubleshooting technical issues, managing hospital billing, preparing sales reports, and maintaining equipment. Requires a Bachelor's degree or equivalent experience, a valid driver's license, and strong interpersonal and business acumen skills.

What you'd actually do

  1. Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
  2. Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products
  3. Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
  4. Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders
  5. Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as required

Skills

Required

  • Bachelor's Degree or equivalent experience
  • Valid driver's license
  • Ability to travel
  • Strong interpersonal communication skills
  • Negotiation skills
  • Influencing skills
  • Strategic thinking skills
  • Problem solving skills
  • Business acumen skills

Nice to have

  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions