The Role We’re looking for a highly responsive, detail-oriented Inbound Sales Development Representative (SDR) to help accelerate ThoughtSpot’s growth in the US. In this role, you’ll be the first point of contact for prospective customers engaging with our brand - qualifying inbound interest, uncovering business needs, and converting that engagement into high-quality pipeline.
This is not a traditional inbound role. You’ll operate at the intersection of marketing, sales, and AI - leveraging data, automation, and generative AI tools to engage buyers quickly, intelligently, and in a highly personalized way. You’ll play a key role in shaping first impressions and ensuring every inbound interaction reflects ThoughtSpot’s value and vision.
As a trusted front line to the business, you’ll help translate curiosity into meaningful conversations for both technical and business audiences.
What You’ll Do:
- Own qualification and follow-up of inbound leads across channels (web, events, content, campaigns) to generate high-quality pipeline
- Respond rapidly to inbound interest, engaging prospects with thoughtful, personalized outreach
- Use AI tools and data insights to tailor messaging based on each prospect’s behavior, industry, and needs
- Partner closely with Marketing to provide feedback on lead quality, campaign performance, and conversion trends
- Collaborate with Account Executives to ensure smooth handoff of qualified opportunities
- Leverage automation and AI-driven workflows to improve speed-to-lead and conversion rates
- Identify patterns in inbound activity to uncover new opportunities or optimize engagement strategies
- Maintain accurate activity tracking, lead status, and pipeline data in Salesforce
- Consistently meet and exceed pipeline generation and conversion targets
What You Bring:
- Experience in an inbound SDR, BDR, or customer-facing role (or strong interest in moving into sales)
- Strong communication skills with the ability to engage and qualify both technical and non-technical audiences
- A customer-first mindset with a focus on responsiveness and quality engagement
- Comfort working in a fast-paced environment with a high volume of inbound activity
- Curiosity and enthusiasm for using AI, automation, and data to improve performance
- Strong organizational skills and attention to detail
- Ability to quickly understand prospect needs and map them to business value
- Collaborative approach with a desire to partner closely with Sales and Marketing
- Positive attitude, coachability, and a drive to grow within a high-performing team
Preferred:
- Exposure to Business Intelligence, Data Analytics, or Data Warehousing concepts
- Experience with tools like Salesforce, LinkedIn Sales Navigator, or marketing automation platforms
- Familiarity with AI tools (e.g., ChatGPT, sales engagement platforms, or workflow automation tools)
_In Illinois, the estimated annual salary for this role is $80k per year. Actual compensation may vary and will be determined based on permissible, non-discriminatory factors such as skills, qualifications, experience, and location of the selected candidate. _
_Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits. _
**Mandatory and Required Skills for All ThoughtSpot Roles **
Spotters are expected to demonstrate AI literacy and workflow integration to include to ability to:
- Comfortably and confidently integrate artificial intelligence into their daily workflow to increase productivity and quality.
- Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality.
- Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions.
- Write effective prompts to get the most accurate and creative results from AI tools.
Spotters are expected to exemplify these key traits and AI Mindset:
- Curiosity in exploring new AI tools
- Adaptability to quickly learn and implement new, emerging AI technologies
- Critical thinking to know when to identify when AI should be used versus when human judgement is necessary
This combination of curiosity, adaptability, and discernment defines the AI mindset, and it’s required for every role at ThoughtSpot.
AI Mindset for All Spotters
At ThoughtSpot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work.
All Spotters are expected to experiment with ThoughtSpot’s AI tools (like Spotter and SpotterViz) and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner. We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI.
Hybrid Work at ThoughtSpot
This office-assigned role is available as a hybrid position, reporting to the office in US - Distributed.
Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office expectation of 2-3 days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams.
ThoughtSpot for All
At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you’re a strong match, we encourage you to apply.
What Makes ThoughtSpot a Great Place to Work?
ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives - this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.
About ThoughtSpot
The world’s most innovative companies turn to ThoughtSpot’s AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture.
At ThoughtSpot, we’re a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That’s why we build products that make asking and answering data questions as natural as having a conversation.