Sales Development Representative, Inbound | Ontario, Canada

Ramp Ramp · Fintech · Toronto, ON · Sales

Sales Development Representative for Ramp, a fintech company building financial infrastructure. This role focuses on being the first point of contact for inbound leads in Canada, qualifying them, and converting interest into sales opportunities. The position requires strong communication, process-building skills, and a high sense of urgency in a fast-paced, high-volume environment.

What you'd actually do

  1. Respond to and qualify high-volume inbound leads via multi-channel outreach with urgency and precision
  2. Conduct consultative discovery to understand prospect pain points, priorities, and intent
  3. Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers
  4. Partner closely with Account Executives to transition qualified opportunities and support deal expansion
  5. Maintain accurate and detailed activity, notes, and pipeline data in Salesforce

Skills

Required

  • Strong written and verbal communication
  • Confident, energetic phone presence
  • Excellent listening skills
  • Dedication to tracking and improving performance and efficiency
  • Deep interest in understanding business challenges
  • Sense of entrepreneurship
  • High sense of urgency
  • Ability to work within undefined processes
  • High level of comfort operating in a fast-paced, inbound-heavy environment
  • Daily activity targets (emails, calls, etc.)
  • High level of curiosity
  • Ability to quickly understand complex business challenges
  • Strong time management skills
  • Organizational rigor
  • Ability to work Hybrid, 3 days a week in office, in Toronto, Canada

Nice to have

  • Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments
  • Prior CRM experience (preferably Salesforce)
  • Demonstrated ability to build or improve processes or workflows in a prior role
  • Experience at a high-growth startup
  • Bachelor’s degree from a four-year university

What the JD emphasized

  • critical
  • high-velocity
  • high-impact
  • high-volume
  • high agency
  • high urgency
  • slope over intercept
  • builder
  • owns problems end to end
  • consequential decisions
  • shape the outcome
  • smart infrastructure
  • embedded in the transaction flow
  • authorizing payments
  • flagging risk
  • categorizing spend
  • closing books
  • high-stakes
  • data-dense
  • unforgiving
  • founding hire
  • design inbound routing
  • qualification frameworks
  • follow-up cadences
  • reporting standards
  • scale with the team
  • define Ramp’s presence in Canada
  • accelerating growth in a new market
  • urgency and precision
  • consultative discovery
  • prospect pain points, priorities, and intent
  • Strategically multi-thread
  • high-value inbound accounts
  • identifying additional stakeholders and decision-makers
  • Partner closely with Account Executives
  • transition qualified opportunities
  • support deal expansion
  • accurate and detailed activity, notes, and pipeline data
  • Salesforce
  • Continuously refine talk tracks, objection handling, and discovery techniques
  • performance data and feedback
  • solidify foundational inbound processes for Canada
  • routing logic
  • follow-up cadences
  • activity standards
  • feedback loops with AEs and Marketing
  • Strong written and verbal communication
  • Confident, energetic phone presence
  • Excellent listening skills
  • Dedication to tracking and improving performance and efficiency on a daily basis
  • Deep interest in understanding business challenges
  • Sense of entrepreneurship
  • self-starter
  • high sense of urgency
  • ability to work within undefined processes
  • High level of comfort operating in a fast-paced, inbound-heavy environment
  • daily activity targets
  • emails, calls, etc.
  • High level of curiosity
  • ability to quickly understand complex business challenges
  • Strong time management skills
  • organizational rigor
  • Ability to work Hybrid, 3 days a week in office, in Toronto, Canada
  • Prior experience in a customer-facing, SDR, or sales role
  • especially in inbound or high-velocity environments
  • Prior CRM experience
  • preferably Salesforce
  • Demonstrated ability to build or improve processes or workflows in a prior role
  • Experience at a high-growth startup
  • Bachelor’s degree from a four-year university
  • artificial intelligence systems may be used to screen, assess and/or select applicants