Sales Development Representative (SDR) - Senior Associate, Business Cards & Payments
Location: Plano, TX - Hybrid
**Level: Senior Associate Type: Non Exempt - Hourly **
**Work Schedule & Shift Requirements: **
- Initial Training Period: New hires will work a standard schedule of 8:00 AM – 5:00 PM CST during training and onboarding.
- West Coast Coverage: Upon completion of training, this role will participate in a team rotation to support the West Coast territory. During assigned rotation periods, work hours will be 10:00 AM – 7:00 PM CST.
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
At Capital One, we don’t hire people for positions—we hire people to build evolving, fulfilling careers.
Within the Capital One Business Cards & Payments Team, our Sales Development Representative team works to help businesses of all sizes manage expenses, earn rewards, and streamline financial operations. Through a consultative approach, we are able to help business owners optimize the rewards and benefits they receive from their Business Card products.
We are committed to helping customers leverage our tools to lower the stress of financial management and increase the profitability of the bottom line.
Capital One offers a suite of card solutions. The offerings cater to various business needs, from small businesses to larger corporations with high spending.
Across the business card portfolio, Capital One provides a range of benefits and tools to help businesses manage their finances:
- Employee Cards: Businesses can get free employee cards and set individual spending limits to control and monitor expenses.
- Account Management: Online and mobile tools allow for easy tracking of spending, viewing transactions, and downloading records.
- Security: Features like $0 fraud liability, fraud alerts, and the ability to lock a card help protect the business from unauthorized charges.
- Vendor Payments: Some solutions may include features for simplifying accounts payable and making vendor payments.
What You’ll Do
As a member of our Sales Development Representative Team,** you will be a proactive "hunter" responsible for identifying, engaging, and securing new business leads for Capital One's business card products.** You will play a critical role in expanding our brand presence and driving growth by:
- **Prospecting and cold calling businesses **to generate new sales opportunities for our card portfolio.
- Vetting and qualifying business leads for one of Capital One’s various business card solutions and setting appointments for dedicated Relationship Managers to follow up and conduct a thorough needs analysis.
- Serving as a dedicated point of contact for prospective Business Card Customers, assisting them in identifying and utilizing the right product to meet their current and future business needs.
- Having an entrepreneurial spirit and serving as a strong advocate for our customers.
- Thriving working in a fast-paced, rapidly changing environment, acquiring and maintaining high levels of product, service, and process knowledge.
- Being innovative, highly organized, and having a measurable, demonstrated ability to drive business results while delivering superior service to our customers.
- Operating as an independent, results-driven, goal-oriented self-starter who thrives in a competitive environment.
- Possessing strong communication and active listening skills, with the ability to articulate value propositions clearly and concisely.
- Maintaining a positive "can-do" attitude and strong work ethic.
- Demonstrating the ability to use feedback in a positive way with personal accountability.
Basic Qualifications:
- At least 2 years of experience in business development or outbound sales generating new leads through cold calling and prospecting
Preferred Qualifications:
- Bachelor’s Degree or Military experience
- 3+ years of acquisitions or outbound sales experience, with a focus on new business generation.
- 2+ years of experience working with small or medium-sized business customers
- 2+ years of experience in the financial industry
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $80,800 - $92,200 for Sr. Associate, Centralized Sales
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).