This is a hybrid role and you must be located in, or willing to relocate to New York, Chicago, or San Francisco
About the Role
As a member of the Uber Delivery Commercial Training and Enablement team, you will be responsible for implementing commercial training & enablement programs for our commercial team members. You will help design, develop, and deliver training programs, as well as support creation and implementation of revenue enablement programs that ensure we are maximizing commercial productivity.
The GTM Enablement team is responsible for designing and building content for globally consistent training and enablement. They consult and solicit inputs from the business, collaborating and aligning on what is needed in local teams, and then prioritize and build out standard approaches that can be used with all teams globally.
They own:
- Global Product Enablement
- Global Sales Manager Enablement
- Global New Hire
- Global Sales Skills Enablement
You will report directly to the Head of GTM Enablement, Global, and will partner very closely with the Commercial Leadership, Product Marketing and Edge Enablement teams.
What You’ll Do:
Program Management
- Manage the implementation of key training enablement programs for sales and account management teams across the globe. This includes new hire onboarding, product and systems training, sales skill development, partner management, and general go-to-market support.
- Own the capability journey and related project deliverables from allocated Sales Skills Development pillar under direction from the Head of GTM Enablement, Global.
Content Creation
- You will be responsible for helping design and deliver training content and documentation that support the development and maintenance of the sales productivity tools.
- Create and maintain learning content both independently and in partnership with the instructional design team.
- Always be learner-first, ensuring that your programs not only drive expected performance, but are also a good use of time and Uber resources, ensuring that your learners are receiving the knowledge and tools they need to perform optimally.
Stakeholder Management
- With the support of the Head of GTM Enablement, Global, you will work directly with key stakeholders across sales, commercial operations, HR, product, and other teams to complete regular Training Needs Analysis in order to align on priorities and learning needs.
- Collaborate closely with, and act as a liaison between, Sales, Marketing, Product, and Commercial Operations teams to ensure sales teams have relevant and accurate information to do their jobs.
- Establish a broad network across the organization that allows you to easily identify internal best practice and rapidly scale & deploy these.
Basic Qualifications:
- 6+ years professional experience in marketing, sales, account management, sales development or other relevant sales experience.
- 6+ years professional experience in sales training and/or learning & development in a global role.
- Salesforce & Seismic tooling experience
Preferred Qualifications:
- Clear communication skills. You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key take-aways, and disseminate actionable insights
- Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength.
- Experience coaching and developing others is preferred
- Experience in building training content for both F2F sessions and eLearning is preferred
- Highly curious and a quick learner who thrives in a dynamic and fast-paced globally collaborative environment
- You must thrive in a fast-paced environment and have the ability to switch from high-level program strategy to rolling up your sleeves through to implementation.
- Ability to create and deploy learning and enablement tools in a variety of formats. Experience with content creation tools, learning management, and sales enablement tools is a plus.
- Experience with Salesforce, Google Suite, conversation insights and revenue enablement tools, a plus;
- Experience building end to end enablement tools and processes based on insights and data
For Chicago, IL-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year.
For New York, NY-based roles: The base salary range for this role is USD$146,000 per year - USD$162,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$146,000 per year - USD$162,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.