Sales Engineer, Commercial Mid-market

Hex Hex · Data AI · New York, NY +1 · Customer

Sales Engineer role at Hex, a company that provides a collaborative analytics platform with AI-native workflows. The role involves partnering with potential customers to support their evaluations of Hex, acting as a trusted technical advisor, and owning the technical sales cycle. The Sales Engineer will also inform the product roadmap by synthesizing prospect feedback.

What you'd actually do

  1. Serve as a trusted technical advisor to data teams (think: Data Scientist or Analyst writing SQL and Python) and build strong relationships to help them get the most out of Hex during their evaluations
  2. Own the technical sales cycle and work with end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept
  3. Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership
  4. Inform the product roadmap by synthesizing product feedback from prospects to share with internal Engineering & Product teams
  5. Project manage the architecture, security, and technical reviews that prospects require

Skills

Required

  • 5+ years of professional work experience
  • 3+ years in a Sales Engineer, Solutions Engineer, or similar customer-facing technical role
  • Experience working with Mid Market customers (250-2500 employees)
  • Experience with land POC/Technical Sales Motions
  • Familiarity with data science tooling and workflows, including Python, SQL, and BI tools
  • A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems
  • You're an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
  • A generalist technical skillset: you don't need a CS degree, but should have a passion and interest for technology and be a creative problem solver
  • Experience or interest in working in an early-stage startup environment

Nice to have

  • Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.

What the JD emphasized

  • technical sales cycle
  • technical evaluations
  • technical sales motions
  • technical reviews