Sales Engineer, Small Medium Business

Box Box · Enterprise · New York, NY · Sales Engineering

Sales Engineer for Box's Small Medium Business segment, focusing on customer-centric solutions and acting as a liaison between Sales and Product. The role involves leading technical discussions, product presentations, and demos across the Box suite, including Box AI. Requires technical fluency and AI curiosity to discuss concepts like LLMs and prompt engineering with both technical and business audiences.

What you'd actually do

  1. You research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
  2. Work daily with the Small Medium Business Sales Team to drive new revenue
  3. Lead technical discussions and product presentations to everyone from a CEO to an IT admin
  4. Lead demos across the Box suite of offerings (Box AI, Box Web, Mobile, Relay, Governance, Platform and custom API-based apps)
  5. Become a Box product and industry expert, rapidly learning the Cloud Content Management and Box model

Skills

Required

  • 4 year degree or equivalent work experience
  • 3+ years of relevant sales, technical, or customer facing experience, ideally within a SaaS and/or ECM environment
  • Technically fluent; comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
  • Ability to learn, understand and communicate complex technical concepts
  • Experience leading strategic and complex customer engagements
  • Technically adept with experience in web technologies and API's

Nice to have

  • AI-first company
  • growth mindset
  • AI-assisted coding tools
  • passion for problem-solving
  • love working with leading-edge technology

What the JD emphasized

  • AI-first company
  • AI-curious