Sales Operations Analyst

Intel Intel · Semiconductors · Penang, Malaysia

This role focuses on sales operations, enabling data-driven decision-making and optimizing sales processes. It involves managing the sales process, acting as a communication conduit between customers and internal teams, and enhancing business intelligence and reporting capabilities. The role requires understanding of semiconductor operations and ERP systems, with a focus on forecasting, planning, and supply chain management.

What you'd actually do

  1. Manage the sales process and back-office, act as the communication conduit between the Customer, Sales, and the Factory to optimize revenue and supply.
  2. Manage order types/invoice points, JIRA requests, daily/weekly pegging/invoicing. expedite requests and change requests.
  3. Manage demand RTF/PRF activities with customer.
  4. Design and execute analytics to support sales operations, including forecasting, budgeting, and planning activities.
  5. Act as a communication conduit between customers, sales teams, business units, and Intel factories to optimize supply and revenue and achieve mutual business objectives.

Skills

Required

  • Strong understanding of semiconductor wafer foundry operations, FPGA, and industry best practices.
  • Familiarity with ERP systems commonly used in semiconductor manufacturing (e.g., SAP ECC or S/4 HANA).
  • Hands-on experience in SAP Sales and Distribution - Order management or a Certification in SAP S/4 HANA (SD).
  • Advanced working knowledge of Excel.

Nice to have

  • Experience with Foundry
  • Understanding of supply management, demand forecasting and operations