Director/FLM Business Advisor Role: Lead Director/First Line Manager cadences, track action items, analyze KPIs, and provide recommendations. Monitor account and territory planning, ensure process adoption, and support Director/FLM QBR presentations while identifying risks and proposing mitigations.
Responsibilities:
Core: o Join leader cadences to track Director/FLM actions and ensure disciplined execution. o Support Directors/FLMs daily by identifying risks, proposing mitigations, and ensuring follow-through. o Lead Director/FLM cadences, analyze KPIs, provide recommendations, and track action-plan execution. o Monitor Account and Territory Planning to ensure high-quality, consistent execution.
Supporting: o Ensure adoption of regional processes and reporting standards. o Support Directors/FLMs in preparing QBR presentations. o Ensure Actions to Close are accurate and aligned with each opportunity’s true status, giving leadership reliable information for timely decisions.
Area Definition: The Business Operations team provides data-driven recommendations, optimizes processes, and drives actions to the area (VP/MD) achieve business results.
Area Values Accountability o Deliver commitments on time and with the required high standards, continuously looking for opportunities to accelerate the business. o Be accountable for our actions, acknowledge our mistakes, and have a recovery plan. Adaptability o Be open to receive feedback with resilience, act and move forward. o Proactive, continuous learning aligned with business needs. Cooperation o We work as one Ops team, discussing differences internally and presenting ourselves as a single unit externally. o Replicate best practices and share knowledge.
Performs budgeting, planning, and analysis activities for sales operations. Reviews capital expenditures and analyzes sales-related expenses associated with such things as the order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Performs regular variance analysis for expenses and budgets. Evaluates pricing structures to ensure fit with company objectives. Effectively incorporates client delivery schedules and operational changes into future revenue forecasts and revenue timeline considerations. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses. May develop sales quote tools.
Career Level - IC4