Sales Process Architect

Adobe Adobe · Enterprise · San Jose, CA +1

This role focuses on architecting and optimizing global sales processes at Adobe, aiming to enhance seller experience, streamline operations, and drive revenue growth. It involves defining future state sales processes, partnering with various teams, and converting process designs into business requirements for technology teams. A key aspect is infusing AI and automation into process design to improve efficiency and scalability, and driving adoption of CRM and analytics platforms.

What you'd actually do

  1. Architect the future state sales processes & capabilities to drive scale, compliance and agility
  2. Define & maintain the roadmap of capabilities, process improvements and initiatives needed to achieve the future state
  3. Drive process definition and governance across the seller lifecycle
  4. Partner with Sales Ops, Legal, and Product teams to ensure processes are intuitive, compliant, and aligned with business goals
  5. Convert process designs into initial business requirements for technology teams

Skills

Required

  • 10+ years of progressive, cross-functional experience in Business Architecture and Process Improvement
  • Experience with Sales processes and systems at SaaS companies
  • Expertise with CRM (Salesforce or Microsoft Dynamics)
  • Demonstrated expertise in facilitating senior leaders and large cross-functional groups
  • Broad and practical knowledge of business architecture frameworks, methodologies, and tools
  • Proven ability to infuse AI and automation into process design
  • Strong capability to translate between detailed process analysis and strategic enterprise connections
  • Recognized inspiring leader in driving business architecture maturity, process excellence, and digital transformation practices
  • Outstanding interpersonal and communication skills

Nice to have

  • Six Sigma certification
  • Bachelor's degree in engineering, business or related field

What the JD emphasized

  • Business Architecture
  • Process Improvement
  • facilitating senior leaders and large cross-functional groups
  • business architecture frameworks, methodologies, and tools
  • infuse AI and automation into process design
  • translate between detailed process analysis and strategic enterprise connections