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Job Category
Operations
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
This role will work closely with the VP, Sales Strategy and Enablement to design, build, maintain and monitor key analytical deliverables - such as reporting and dashboards - to assess the health and performance of these go-to-market sales motions worldwide. This role is a hybrid of traditional positions in strategic planning, sales operations, finance, and analysis - requiring a mix of market analysis, sales optimization and business operational support.
Sample projects range from tactical performance report building and analysis (using Salesforce CRM and Snowflake), to dashboard asset creation (using Tableau), to strategic data management and market research (using 3rd party resources and AI modeling). This role will be expected to utilize (and have experience in) data visualization modeling (such as Tableau) and the ability to excel beyond manual spreadsheets. The role will be very visible in the organization, often engaging with Senior Executives from cross-functional departments including Sales Distribution, Operations, Legal, Ethics, Audit, Business Technology and Strategy, and thus is expected to function well in a fast paced, deliverable-centric, global oriented environment.
The successful candidate will have relentless curiosity and possess a passion for creating innovative analysis to identify opportunities. Moreover, this person will excel at extracting insights from data, effectively communicating complex ideas and driving action from ideas.
Your Impact
Success will be measured by initiatives outlined in your yearly V2MOM (a very transparent goal setting system which tracks your values, vision, methods, obstacles and measures). As one of the most innovative companies in the world, we are also expected individually to contribute to innovating in any area we work. Finally, we are an Ohana (family) culture organization and look to bring on great people who work well with others and love to celebrate success!
Responsibilities
- KPI (Key Performance Indicator) Reporting using Salesforce CRM and Snowflake
- Dashboard Creation using Salesforce CRM and Tableau
- Weekly Monitoring and Measurement Readouts
- Market Research and Go-To-Market (GTM) Expansion Support
- Account Data Management Enrichment
- Senior Executive Business Review Preparations and Communications Support
- Annual Operating Plan Support for Territory Design, Management and Headcount Resourcing
- Go-To-Market (GTM) Expansion Requests and Support
- Day-to-Day Center of Excellence Operational Support including Slack Channel Postings, Question/ Answers, Corporate Management Action Plan Completion and Centralized Documentation
Basic Qualifications
- 2-5 years of work experience in strategy, data analysis, logical reasoning
- Excellent communication skills (written and verbal)
- Experience with Google Suite of Products (Gmail, Drive, Docs, Sheets, Slides, Meet)
- Knowledge of basic excel formulas, pivot tables and conditional formatting
- Bachelor’s degree from an accredited university
- Self-starter and high degree of motivation to go above and beyond the task at hand
- Exceptional problem solving skills: demonstrated ability to structure complex problems, develop solutions
- Strong presentation skills, especially related to building compelling PowerPoint presentations
- Work experience in consulting, finance, or product management is a plus
Preferred Qualifications
- Experience using Salesforce CRM
- Experience using Tableau
- Experience using SQL
- Experience using Snowflake
- Experience using Slack
- Experience with Public Sector Entities (Government Entities, or Government Owned Entities)
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $80,900 - $122,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $97,400 - $134,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.