Sales Strategy & Operational Excellence Lead

Anthropic Anthropic · AI Frontier · San Francisco, CA · Sales

This role is for a Sales Strategy & Operational Excellence Lead at Anthropic, an AI company. The primary focus is on optimizing the go-to-market (GTM) organization's operating rhythm, including sales forecasting, pipeline management, planning, target setting, and quota deployment. The role requires strong program management, process documentation, and cross-functional collaboration skills to ensure operational discipline and scalability as the GTM motion grows. While the company is in AI, the role itself is operational and strategic within the sales function, not directly building or researching AI models.

What you'd actually do

  1. Support the weekly forecasting and pipeline review cadence for the CCO and Sales leadership: prepare the inputs, run the mechanics, capture actions, and make sure follow-ups close
  2. Establish and maintain a single set of operating standards, definitions, tools, and best practices across the Sales and Strategy organization so that teams are running the same plays the same way
  3. Act as the program management backbone for annual and in-year planning: standardize timelines, templates, and tooling; serve as the central DRI for data aggregation; and be the primary point of contact for cross-functional partners like Systems, Finance, and HR
  4. Design processes that hold up as the organization triples; what works as a spreadsheet today should have a clear path to a system tomorrow
  5. Partner with Systems and Analytics to move repeatable manual work into tooling, and use Claude to accelerate documentation, data aggregation, and process design

Skills

Required

  • 7+ years in sales operations, sales strategy, revenue operations, business operations, or a similar function
  • direct experience supporting the operating cadence of a sales organization
  • run or materially supported core GTM planning processes end to end: annual planning, target setting, quota allocation, territory design, or comp plan rollout
  • exceptional program manager
  • understand the rhythm of a sales org
  • highly structured and detail-oriented
  • Communicate clearly and concisely
  • fluent in Excel/Sheets (modeling, lookups, structured data)
  • comfortable working in Salesforce

Nice to have

  • SQL or Looker experience

What the JD emphasized

  • highly organized
  • analytically grounded
  • operating discipline
  • highly structured and detail-oriented
  • program manager
  • cross-functional partners