Sales Training and Enablement Specialist
Location: Hybrid (3 days in office per week) in Allen, TX; Colorado Springs, CO or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA
About the Role:
Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.
The Sales Training & Enablement Specialist is a critical role designed to maximize the performance of our sales team. You will own the execution of our new hire onboarding program and lead ongoing training initiatives to upskill our entire front-book sales organization. The ideal candidate is a strategic thinker with hands-on experience in content creation, a deep understanding of the US faith market, and a passion for coaching others to success. You will work closely with Sales, Marketing, Product, and Customer Success to ensure our sales team has the knowledge, skills, and tools to effectively sell Resi's solutions.
**Supervisory Responsibilities: **None
Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.
Benefits and Compensation:
We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:
- 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
- 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
- 401K match
- Hybrid work model - 3 days in the office / 2 days remote each week
- 12 paid Company Holidays
- 2 paid Volunteer Time Off days
- 15 days PTO, to start, increases with tenure and seniority.
- Paid parental and adoption leave
- Compensation Range: $72,000 - $80,000, depending on location.
Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
The following states are approved as remote work locations for this position: AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.
What You’ll Do:
- **Onboarding & Training: **Own and execute the comprehensive onboarding program for new Sales Development Representatives (SDRs) and Account Executives (AEs) to ensure they are ramped quickly and effectively.
- **Content Development: **Design, create, and maintain a library of engaging training materials, including presentations, videos, and job aids, tailored to our sales process and the US faith market.
- **Continuous Learning: **Develop and deliver ongoing training programs focused on career development, product knowledge, competitive positioning, and advanced sales skills.
- **Performance Support: **Provide targeted coaching and support for reps on Performance Improvement Plans (PIPs), helping them develop the skills needed to succeed.
- **Cross-functional Collaboration: **Partner with Marketing, Product, and Customer Success to translate product updates and market insights into actionable training content for the sales team.
- Data Analysis: Analyze sales performance data and training effectiveness to identify skill gaps and measure the impact of enablement initiatives, making data-driven recommendations for improvement.
- **Tech Stack Proficiency: **Serve as a subject matter expert on our sales tech stack (Salesforce, Outreach, DocuSign, Qwilr), providing training and driving adoption of best practices.
What You’ll Bring:
- Deep knowledge of the US faith market, specifically Protestant churches, including their buying cycles, decision-making processes, and unique needs.
- Contextual understanding of the technical production environments within the US Faith Market
- Proven ability to create compelling and effective training curriculum and content from scratch.
- Strong data analysis skills with the ability to translate metrics into actionable insights.
- Familiarity with established sales methodologies (e.g., MEDDIC, Gap, etc.).
- Knowledge of Google Suite preferred
- _Knowledge of Salesforce/CRM and Outreach/Salesloft preferred _
- Ability to set priorities, meet deadlines and work independently.
- Ability to work in a team environment and be open to change.
- Must be detail-oriented and accurate.
- Must be able to maintain confidentiality.
- Ability to craft messaging that is relevant and compelling to ensure emails and presentations align with buyer pain points and motivations.
- Strong presentation skills in small and large groups
- Strong one-on-one interpersonal skills such as empathy, conflict resolution, patience, adaptability and flexibility.
- Ability to listen closely to the sales team to understand the needs and challenges
- Experience administering or creating content within a Learning Management System (LMS) preferred
Education and Experience:
- 2+ years of experience in a direct contributor sales role such as an SDR, Account Executive, or Account Manager.
- 2+ years of experience in a training, coaching, or enablement role involving content creation and delivery.
**Work Environment & Physical Demands: **
Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
_If you require a modification to your work equipment or furniture please contact the People Team - _peopleteam@pushpay.com
Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.
If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.
**About ****Pushpay**
Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!
**Applications will be taken on an ongoing basis.