About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Enterprise Platform team builds the systems that help our GTM teams bring OpenAI products to customers at scale. This role sits close to our emerging ads business, partnering with Ads Sales, Operations, Product, Finance, Legal, and Engineering to create reliable workflows for advertiser lifecycle, campaign readiness, approvals, and revenue operations.
About the role
Our GTM team helps customers understand the transformational potential of OpenAI’s models, and our internal systems should make that work faster, cleaner, and more intelligent. We’re looking for a Salesforce Ads Systems Engineer to design and build the Salesforce foundation for our ads business. You’ll partner with Ads Sales, Ads Operations, Product, Finance, Legal, and data teams to turn complex advertiser and campaign workflows into scalable, auditable systems. This is an execution-heavy, builder role.
The primary charter of this role is ads GTM systems: advertiser account and opportunity workflows, campaign/order readiness, approvals, integrations, and automation that keep ads motions moving cleanly from pipeline through launch, billing, measurement, and reporting.
In this role, you'll:
- Build Salesforce solutions for ads GTM: Develop user experiences, objects, automations, and guardrails that help Ads Sales and Operations manage advertisers, opportunities, insertion orders, campaign readiness, approvals, and launch handoffs with high data quality.
- Engineer integrations across the ads stack: Connect Salesforce with ads platforms, product catalogs, pricing/rate-card systems, data warehouses, billing tools, measurement workflows, CLM, and e-signature systems so advertiser and campaign data stays accurate and auditable.
- Test, troubleshoot, and document: Resolve production issues quickly, strengthen observability, and maintain clear documentation aligned with ads operations, financial controls, privacy requirements, and deployment best practices.
- Partner cross-functionally: Collaborate daily with Ads Sales, Ads Operations, Product, Finance, Legal, Engineering, and GTM teams to translate ambiguous ads-business needs into durable Salesforce-based solutions.
You might thrive in this role if you have:
- Advanced Salesforce development (Apex, async patterns, APIs) and data model expertise across account, opportunity, campaign/order, approval, billing, and reporting domains.
- Proven experience designing and implementing robust integrations between Salesforce, ads platforms, data warehouses, billing systems, and operational tools.
- Proven ability to build, test, document, and deploy scoped solutions using SDLC best practices in fast-moving, highly cross-functional environments.
- Strong communication skills and a track record of partnering with Ads Sales, Operations, Product, Finance, Legal, and Engineering teams to deliver complex requirements.
- Salesforce certifications (Platform Developer I/II, Application Architect) or prior experience in digital advertising, marketplaces, media, commerce, or high-growth SaaS businesses.
Nice to Have
- Familiarity with digital advertising concepts including advertiser onboarding, campaign setup/trafficking, insertion orders, rate cards, creative approvals, measurement, billing, and reconciliation.
- Experience with ad-serving, measurement, data warehouse, or revenue operations integrations.
- Software development experience outside Salesforce.
- DevOps management, CI/CD ownership, or Salesforce platform release management.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.