We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.
At Ford, we are revolutionizing the automotive industry, not just through our vehicles, but also through our advanced technological capabilities. We are undertaking a significant digital transformation, and our Service Parts Order Management domain is at the forefront of this evolution. Join a dynamic team dedicated to modernizing our core business processes and shaping the future of Ford's global operations.
In this position...
We are seeking a highly skilled and experienced SAP SD (Sales and Distribution) Functional Consultant to play a pivotal role in our multi-year journey of transitioning legacy Service Parts Order Management systems to SAP S/4HANA. This is a critical position where you will be responsible for designing, implementing and optimizing O2C processes, ensuring a seamless and successful rollout across our global enterprise.
Based in Livonia, MI, this is a hybrid position with a required four-day onsite presence each week
What you'll do...
Lead and support SAP SD solutions across the full Order-to-Cash lifecycle (order management, pricing, billing, returns, rebates, intercompany, credit management).
Drive aftersales process design including service parts management, claims, dealer/distributor integration, and logistics execution.
Collaborate with global business stakeholders, cross-functional teams (MM, FICO, WM/EWM, TM), and external System Integrators.
Translate business requirements into scalable SAP solutions aligned with global template standards.
Proactively identify risks, process gaps, integration issues, and data inconsistencies; communicate mitigation plans in a timely and structured manner.
Support fit-to-standard workshops, solution design, configuration, testing, and deployment activities.
Ensure data integrity, process harmonization, and compliance across regions.
Provide production support and continuous improvement recommendations.
Implement and support end-to-end Order-to-Cash (O2C) flows including:
- Order management (B2B, dealer, distributor scenarios)
- ATP / aATP configuration
- Delivery processing and PGI
- Intercompany and stock transfer scenarios
- Integration with FI-AR
Success Factors
- Strong business acumen in automotive distribution and dealer networks.
- Structured, proactive, and solution-oriented mindset.
- Ability to operate in complex, multi-system landscapes.
- Comfortable working in transformation programs and template-driven rollouts.
- Global template rollouts and localization management.
Program & Delivery Expectations
- Lead fit-to-standard workshops and document functional specifications (FSDs).
- Collaborate with ABAP developers on RICEFW objects.
- Support SIT, UAT, regression, and cutover planning.
- Proactively identify cross-module dependencies, data risks, and process gaps.
- Experience working with large System Integrators in global transformation programs.
- Strong change management and stakeholder communication skills.
You'll have...
- Bachelor of Computer Science, Information Systems, Systems Programming or equivalent combination of relevant education and experience
- 8+ years of IT experience, preferably with SAP MM, FICO, SD and similar modules
- 5 years of SAP SD experience, preferably with automotive aftersales exposure
Even better, you may have…
- Master’s Degree
- Strong experience with global O2C (order to cash) processes in high-volume, multi-country environments.
- Experience working with global teams and large System Integrators.
- Strong understanding of integration touchpoints with MM, FICO, and warehouse/logistics systems.
- Experience in S/4HANA RISE environment preferred.
- Excellent stakeholder communication and issue/risk management skill
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
This position is a salary grade of 7 or 8 and ranges from $84,480-162,120.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here:
https://fordcareers.co/GSR,
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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