Scale Solutions Engineer

Databricks Databricks · Data AI · Sao Paulo, Brazil · Customer Success Operations

Databricks is seeking a Scale Solutions Engineer to advise customers on onboarding and deploying the Databricks platform in their production environments, accelerating feature adoption. The role involves providing technical assistance, becoming a platform expert, and guiding customers on technical decisions.

What you'd actually do

  1. You will ensure new customers have an excellent experience by providing technical assistance early in their journey
  2. You will become an expert on the Databricks Platform and guide customers in making the best technical decisions
  3. You will work directly with multiple customers concurrently to provide technical solutions.

Skills

Required

  • Undergraduate degree or higher in Computer Science, Information Systems, or relevant experience
  • 3+ years experience in a customer-facing technical role in pre-sales, professional services, consulting or customer success
  • Solid understanding of the end to end data analytics workflow
  • Excellent time management and prioritization skills
  • Knowledge of a programming language - Python, Scala, or SQL
  • Excellent written and verbal communication, in English and Portuguese

Nice to have

  • Knowledge of public cloud platforms AWS, Azure or GCP
  • Knowledge of Data Science and Machine Learning (e.g., build and deploy ML Models)
  • Databricks certification(s)