About the Role
The Scaled Coordinator role is a great opportunity to apply strong analytical and commercial skills to drive scalable impact across a defined territory. This role focuses on post-sales management for Small-to-Mid Sized Business (SMB) restaurants, identifying efficient, scalable ways to improve retention and accelerate business growth with mutually beneficial outcomes.
Scaled Coordinators play a critical role in supporting Uber Eats’ large SMB partner base. By leveraging data, automation, and scalable processes, they help ensure restaurant partners are successful on the platform while driving improvements in key business metrics for both partners and Uber Eats.
What the Candidate Will Do
Lead scalable growth initiatives for the Small-to-Mid Sized restaurant segment, designing and executing growth strategies aligned with territory-specific needs
Own revenue growth for the SMB segment by driving product adoption, upselling new features, and improving retention through mutual business value
Own and manage the segment budget, ensuring efficiency while consistently achieving revenue targets
Set, track, and report on performance metrics for the Small-to-Mid Sized restaurant segment, sharing insights with internal stakeholders
Act as the voice of SMB restaurant partners internally, translating partner needs into actionable insights and advocating on their behalf across teams
What You’ll Need
2+ years of professional experience, ideally in a commercial, analytical, or operations-focused role
Strong confidence in making data-driven decisions and applying sound business judgment
Very strong analytical skills combined with solid business acumen
Bonus Points
Previous accountability for achieving business targets or delivering a quota
SQL knowledge
Experience with partner management and cross-functional projects
Strong executive presence and clear verbal and written communication skills
A fast-paced, ownership-driven mindset with speed, resourcefulness, and a go-getter attitude
High level of autonomy and ability to operate with minimal oversight
Fluency in Spanish and Business English
Advanced Excel or Google Sheets skills
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.