Second Shift Operator

RTX RTX · Aerospace · springfield, VA +1 · Digital Technology

Operator role focused on 24x7 operations and sustainment of a mission-critical system, involving Tier 1 and Tier 2 troubleshooting, system monitoring, and assisting with upgrades. Requires an active TS/SCI with Poly security clearance and U.S. citizenship.

What you'd actually do

  1. The operator works with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
  2. They maintain the environment by identifying anomalies and restoring operations or working with senior engineers for action.
  3. They assist with installing upgrades, monitors system and network performance, initiates troubleshooting, and work with other organizations.
  4. They will follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.

Skills

Required

  • Linux commands
  • Troubleshooting hardware, software and operating system issues
  • Following operational policies and procedures
  • Security clearance

Nice to have

  • Security+ certification
  • Experience in the Intelligence Community (IC)
  • Technical documentation
  • Customer support
  • Team player
  • Communications
  • Detailed problem tracking for system reports

What the JD emphasized

  • Active and transferable U.S. government issued security clearance is required prior to start date.
  • U.S. citizenship is required
  • TS/SCI with Poly - Current
  • Active and existing security clearance required on day 1