Securities Services Product Development - Client Onboarding Transformation - Executive Director

JPMorgan Chase JPMorgan Chase · Banking · LONDON, LONDON, United Kingdom · Commercial & Investment Bank

Product development leader for client onboarding transformation in Securities Services at JPMorgan Chase. The role involves driving an AI and data-centered vision to improve client experience and efficiency, leading a product development team, and managing stakeholder relationships. Requires extensive experience in financial services onboarding and product development, with strong leadership and analytical skills.

What you'd actually do

  1. Lead the product strategy by defining and aligning development priorities with business and line of business strategy, including vision, business case, design, and phased roadmap.
  2. Drive innovation and continuous improvement, leveraging data and AI/ML to resolve challenges and inform decisions.
  3. Engage with clients on our product, feedback, and rollout of capabilities. Develop and implement strategies to maximize product adoption across clients and the organization.
  4. Execute the strategic roadmap, ensuring timely delivery of high-quality products that meet business and client needs.
  5. Build and maintain strong relationships with internal and external stakeholders, ensuring effective transparency and negotiation.

Skills

Required

  • Extensive experience in an onboarding capacity, developing new products, or transformation leadership in financial services
  • Exceptional stakeholder management skills, with experience driving adoption of new tools and solutions in large organizations.
  • Excellent verbal and written communication skills, able to convey complex information to senior management.
  • Proven leadership of a product team (10+ members), with a demonstrated ability to set and maintain a positive, results-oriented team culture.
  • Strong analytical, critical thinking, and strategic planning skills; highly organized with ability to institute effective governance and program management.
  • Experience designing new products or platforms from initial vision and strategy through execution, demonstrated ability to drive innovation and continuous improvement.
  • Experience with client onboarding, client conversions, or party and account data.
  • Strong data-driven decision-making to measure progress and communicate impactful messages.

Nice to have

  • Experience in a capacity outside of the onboarding space, including finance or a line of business

What the JD emphasized

  • AI and data-centered vision
  • AI/ML to resolve challenges and inform decisions
  • Strong data-driven decision-making