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Job Category
Enterprise Technology & Infrastructure
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Overview of the Role:
The Security Governance, Risk, and Compliance (GRC) Lead role is part of Salesforce's Security and Compliance organization, supporting a high-priority, fast-paced global Contact Center as a Service (CCaaS) launch. Our team works to ensure that Salesforce's cloud products meet the regulatory and compliance standards required to operate in markets around the world.
We are looking for a Security GRC Lead to partner with our Senior Lead in driving the execution of compliance programs across telecom and cloud environments. This is a dynamic, rapid-deployment role that requires a highly adaptable professional ready to pivot, tackle emerging challenges, and drive ad hoc projects to ensure a successful launch.
Responsibilities:
- Act as a flexible, high-impact contributor ready to tackle emerging project needs, ad hoc regulatory challenges, and urgent deliverables to support the project's critical path.
- Prepare, coordinate, and execute quarterly, annual, and ad hoc regulatory filings to national telecom authorities such as the Federal Communications Commission (FCC) and the Canadian Radio-television and Telecommunications Commission (CRTC), working across teams to gather necessary telemetry and compliance data.
- Assist the Senior Lead in translating guidance from partners and external advisors into trackable compliance initiatives, including managing critical lead times necessary to satisfy technical and regulatory obligations prior to launching in new markets.
- Drive day-to-day execution of compliance deliverables, coordinating across Product, Legal, Tax, and Operations teams to ensure regulatory milestones are met on schedule.
Required Qualifications:
- 5+ years of hands-on experience in Security GRC, managing comprehensive compliance frameworks such as Federal Risk and Authorization Management Program (FedRAMP), SOC 2 (System and Organization Controls 2), and ISO 27001 (International Organization for Standardization 27001).
- High degree of adaptability with a proven track record of thriving in fast-paced, dynamic environments with shifting priorities.
- Strong understanding of cloud compliance principles, risk management, and project management and GRC tooling.
- Highly organized and detail-oriented with the ability to coordinate seamlessly across cross-functional teams.
Preferred Qualifications:
- Experience with the preparation and submission of formal government and regulatory filings (e.g., FCC, CRTC).
- Familiarity with telecom regulatory environments and compliance obligations across multiple markets.
- Experience with additional cloud or security compliance frameworks beyond FedRAMP and SOC 2.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.