Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The Security Incident Response Orchestration Lead is responsible for defining, scoping, and guiding the technical execution of enterprise‑scale security automation. This role partners closely with security operations teams, product management, and engineering leadership to translate incident response workflows into scalable, governed orchestration using Splunk SOAR, Tines, and emerging AI‑enabled capabilities.
The lead ensures a healthy, value‑driven backlog while enabling the responsible adoption of agentic AI through strong governance, guardrails, and observable control mechanisms.
Core Responsibilities
Serve as senior technical authority for security orchestration across Splunk SOAR and Tines
Define architectural standards, reusable automation patterns, and orchestration best practices
Scope and evaluate incoming automation requests in partnership with the Product Manager to support prioritization decisions
Coordinate with the Product Owner to ensure clearly defined requirements and acceptance criteria are maintained in the backlog
Collect and define value metrics at intake including MTTR reduction, analyst time savings, and incident quality improvements
Partner with over 15 security operations teams to identify and design high‑impact automation opportunities
Coordinate with SOAR feature leads to ensure shared understanding of scope, intent, and accurate execution
Collaborate with senior and principal‑level engineers to design strategic, cross‑platform orchestration solutions
Design, implement, and guide integrations across common SOAR ecosystems, including but not limited to:
- Microsoft Graph / Entra ID / M365 Defender
- CrowdStrike Falcon
- Tanium
- BloodHound
- Anvilogic
- ThreatQ
- ServiceNow (Incidents, SecOps, CMDB, IR workflows)
Serve as escalation point for complex orchestration design, execution, and automation failures
Required Qualifications
- 8+ years’ experience in Security Operations, Incident Response, Detection Engineering, or Security Automation
- 4+ years hands‑on experience with Splunk SOAR (Phantom) and Tines in enterprise environments
- Deep understanding of incident response workflows and SOC operating models
- Strong experience integrating SOAR platforms with common security and enterprise systems (e.g., MS Graph, CrowdStrike, Tanium, ServiceNow)
- Experience designing automation with emphasis on control, reliability, auditability, and operational safety
- Proven ability to translate ambiguous operational needs into clear, actionable technical designs
- Experience working across a broad set of cybersecurity vendor products and APIs
Desired Qualifications
- Experience supporting enterprise‑scale SOAR programs
- Background in security architecture or SOC leadership
- Proficiency with Python, REST APIs, and modern authentication models
- Hands‑on or architectural experience with AI‑enabled security operations, including copilots or agent‑based workflows
- Understanding of RAG‑based architectures, vector databases, and elastic data platforms
Skills:
- Influence
- Result Orientation
- Solution Design
- Stakeholder Management
- Technical Strategy Development
- Access and Identity Management
- Critical Thinking
- Cyber Security
- Information Systems Management
- Risk Management
- Collaboration
- DevOps Practices
- Financial Management
- Solution Delivery Process
- Test Engineering
This job will be open and accepting applications for a minimum of seven days from the date it was posted.
Shift:
1st shift (United States of America)
**Hours Per Week: **
40
Pay Transparency details
US - CO - Denver - 1144 15th St - Denver Gis (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842), US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)
Pay and benefits information
Pay range
$98,400.00 - $160,000.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.