Self Checkout Attendant

Walmart Walmart · Retail · Orangeville, ON

This role involves assisting customers with self-checkout machines, maintaining the area, and handling basic customer service inquiries and transactions in a retail environment. It is not an AI development or research role.

What you'd actually do

  1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
  2. Educates customers on the correct and efficient use of self-service options, when applicable.
  3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
  4. Observing the activities of a customer to determine when and if assistance is needed.
  5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.

Skills

Required

  • Customer service skills
  • Ability to maintain a clean and organized workspace
  • Basic transaction processing

Nice to have

  • Experience with retail operations
  • Familiarity with EAS alarms and log completion