Senior Account Executive - Enterprise Sales

New Relic New Relic · Enterprise · Republic of, South Korea · Enterprise

Senior Account Executive role at New Relic, focusing on enterprise sales of their observability platform. The role involves expanding top-of-funnel, driving account acquisition, executing sales strategies for large subscription-based deals, and understanding customer needs and technology stacks. While the company operates in an AI-first world and mentions AI adoption as a customer focus, the role itself is a sales position, not directly involved in building or researching AI.

What you'd actually do

  1. Expanding Top of Funnel – Complement centralized marketing campaigns with own prospecting, develop relationships and alignment at multiple levels – C level executive sponsors, influencers, and day-to-day users. Establish positive relationships that drive interest.
  2. Driving Account Acquisition – Own territory and cultivate relationships with all pertinent stakeholders within target accounts to maximize sales into new accounts with the objective of being part of the customers’ long-term business solution. Identify customer needs and then configuring an appropriate offering from our portfolio to meet those needs.
  3. Driving Sales Execution – Use New Relic’s sales process to close large-scale, multi-year subscription-based deals. Prepare accurate forecasts, building a pipeline to cover bookings target, documenting activities in Salesforce, and performing other tasks necessary to drive revenue and communicate activities to sales management.
  4. Selling with Customer Focus – Diagnose each account’s business plan and existing technology stack. Review public information for the company and its competitors to remain updated on potential demand triggers.
  5. Demonstrating New Relic Product Proficiency – Be proficient with a working knowledge across New Relic’s product lines and quantifying business value for customers.

Skills

Required

  • Enterprise Sales
  • Account Management
  • SaaS Sales
  • New Business Acquisition
  • Sales Forecasting
  • Pipeline Management
  • Customer Relationship Management
  • Consultative Selling
  • Product Knowledge
  • Business Acumen

Nice to have

  • Observability Platform Sales
  • AI Adoption Strategy
  • DevOps Practices
  • Multi-cloud Ecosystems

What the JD emphasized

  • 10+ years of relevant experience
  • Extensive experience in a quota-carrying sales experience as an account owner at a software/technology company with a focus on new business acquisition
  • Track record of tenacity and driving results with a sense of urgency
  • Track record of closing multi-year and subscription/consumption-based SaaS deals
  • Proven ability to cultivate relationships based on advising on quality or manufacturing insights, best practices and strategy
  • Excellent leadership and strong ability of working with and indirectly managing sales support colleagues
  • Viewed as an expert in domain by accounts
  • Bachelor’s degree or equivalent work experience