Senior Account Manager (enterprise Franchise)

Uber Uber · Consumer · Sydney, Australia · Sales & Account Management

This role is for a Senior Account Manager at Uber Eats, focusing on managing and growing relationships with large franchise groups in Australia and New Zealand. The primary responsibilities include driving revenue, improving operational performance, and enhancing customer experience by articulating the value of Uber Eats solutions and identifying operational improvements. The role requires strong client-facing, sales, and account management experience, with a focus on negotiation and data-driven recommendations.

What you'd actually do

  1. Own and grow relationships with key enterprise franchisee groups, leading day to day engagement with senior stakeholders
  2. Drive product adoption and secure marketing investment by clearly articulating the value of Uber Eats solutions
  3. Identify operational improvement opportunities and implement strategies to deliver strong performance outcomes
  4. Partner cross functionally to navigate internal processes, resolve issues, and advocate for merchant needs

Skills

Required

  • 4+ years of professional experience, including time in a client facing, performance based sales or account management role
  • Proven experience managing goals and targets, with confidence delivering in person presentations to senior stakeholders
  • Experience leading negotiations and commercial conversations, ideally with enterprise or mid market accounts
  • Strong analytical capability with experience using data to inform recommendations and working across multiple internal and external stakeholders