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Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Salesforce Professional Services is seeking a Senior Account Partner to join our AMER Public Sector team, focused on US Federal Civilian agencies. Based in the DC Metro area, you'll serve as a trusted advisor and strategic services seller — driving new engagements, expanding existing relationships, and helping Federal Civilian clients modernize mission-critical operations with the Salesforce platform.
This is a quota-carrying, client-facing role that blends consultative selling with deep account ownership. You'll work closely with License AEs, Delivery Architects, and Customer Success Managers to shape and close high-value professional services opportunities.
Your Impact
- Own and grow a portfolio of US Federal Civilian agency accounts, driving professional services pipeline and bookings to quota
- Build trusted relationships with agency executives, program managers, and contracting officials to align Salesforce PS capabilities to mission priorities
- Lead solution scoping conversations, develop Statements of Work (SOWs), and craft compelling services proposals with Delivery Architects
- Partner cross-functionally with the broader Salesforce account team (AEs, SEs, CSMs) to develop and execute coordinated account strategies
- Navigate Federal procurement vehicles and acquisition processes (e.g., GSA Schedules, IDIQs, BPAs, GWACs)
- Maintain accurate pipeline forecasting and opportunity hygiene in Salesforce CRM
- Serve as the voice of the customer internally to drive delivery quality, client satisfaction, and long-term account health
Minimum Requirements
- 8+ years of experience in technology sales, consulting sales, or professional services — with a strong focus on US Federal Civilian agencies
- Demonstrated success selling and closing complex, SOW-based services engagements in a Federal environment
- Deep knowledge of Federal procurement processes, acquisition vehicles, and compliance requirements
- Familiarity with the Salesforce platform and ecosystem (Sales Cloud, Service Cloud, Industry Clouds, etc.); prior PS or consulting experience a strong plus
- Executive presence with the ability to build credibility and trust with senior government stakeholders and program leadership
- US citizenship required; active security clearance preferred or ability to obtain
- Ability to travel to client sites across the DC Metro area and occassionally across the United States as needed
Why Salesforce Professional Services
Our Public Sector PS practice is one of the fastest-growing areas at Salesforce — helping government agencies transform the way they serve citizens and deliver on their missions. You'll have access to the full Salesforce portfolio, a world-class delivery bench, and the opportunity to make a meaningful impact where it counts.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $155,545 - $208,000 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $171,080 - $228,800 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.