To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Role
Salesforce Professional Services in Belgium focuses on delivering strategic engagements that define transformational opportunities. We rely on our team’s expertise to engage with executive-level customers to agree on specific business goals that ignite the full value of the Salesforce platform. Our approach considers people, process, and technology—driving deeper, more relevant use of our ecosystem.
As a Professional Services Account Partner (AP), you will be part of a growing team operating across different industries territory for Belgium. You are a consultative and strategic "General Manager" of your services territory, selling the full portfolio of Salesforce advisory and implementation offerings to new and existing customers.
Your Impact
You will act as a Strategic Business Architect, earning the right to be a trusted advisor to the customer. Your primary goal is to help Belgian enterprises quickly generate significant value from their investment, with success measured by annual services bookings and bid margin aligned with strategic quotas.
To be successful in this role, you will:
- Orchestrate Account Planning: Drive the formulation of a clearly defined roadmap, acting as a "SWAT team" leader to identify and close transformation gaps.
- Collaborate as "One Salesforce": Partner across the matrix—including License Sales, Delivery, and Customer Success—to develop trusted Professional Services propositions.
- Leverage Industry Acumen: Use your deep knowledge of industry to understand Belgian business drivers and strategic objectives.
- Drive C-Level Engagement: Present compelling visions and groundbreaking solutions, including Agentforce and autonomous AI strategies, to C-Suite stakeholders.
- Master Territory Execution: Develop tailored account plans that align with local business priorities and timeframes, ensuring accurate forecasting and YOY growth.
Basic Requirements
- Professional Background: Extensive experience in professional services, consultative sales, or project delivery across industries.
- Visionary Selling: Proven experience guiding customers through a visioning process, assessing business value outcomes, and developing structured programs for value realization.
- Negotiation Excellence: Ability to lead value-led pitches and effectively negotiate terms aligned with margin targets.
- Team Selling DNA: A recognized role model for collaboration, aligning with the full capacities of the account team and partners to support customer success.
- Language Skills: Fluency in English and Dutch is mandatory. Proficiency in French is highly preferred given the unique trilingual requirements of the Belgian market.
Preferred Requirements
- Proven Track Record: Consistently meeting or exceeding quotas in a consultative sales environment.
- Ecosystem Experience: Experience selling or delivering services within a Global System Integrator (GSI) or similar high-growth tech environment.
- Executive Presence: Demonstrated ability to maintain C-level relationships where you are recognized as a trusted advisor.
- Complexity Management: Experience growing accounts with large and complex pursuits ($1M+).
- Agile & Scrappy: An agile, "roll-up-your-sleeves" demeanor with the ability to thrive in a fast-paced environment.
Why Join Salesforce Belgium?
In Belgium, we aren’t just selling software; we are helping our customers blaze new trails within their organizations. You will join our Ohana, a community where you are supported by technical experts, solution architects, and product co-primes to ensure your customers' success.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.