Senior Analyst, Sales Programs (pace Ou)

Salesforce Salesforce · Enterprise · Chicago, IL +4

This role is for a Senior Analyst on the Sales Programs team for the PACE OU at Salesforce. The primary focus is to use data-driven insights and AI-powered personalization to create and implement programs that help sales teams achieve their targets. Responsibilities include analyzing pipeline health, identifying performance gaps, supporting AI-powered personalization at scale, developing programs for different sales motions (NNAOV, Consumption, Create and Close), collaborating with other departments, and building reporting infrastructure. The role requires strong program management, strategic narrative skills, analytical capabilities, critical thinking, and CRM expertise, with a preference for AI literacy and experience with AI tools for sales productivity.

What you'd actually do

  1. Data Storytelling and Strategy: You don’t just build reports; you extract the "so what." You will analyze PACE pipeline health to identify performance gaps and present strategic recommendations to senior stakeholders.
  2. AI-Powered Personalization at Scale: Support the implementation of highly personalized programs at scale using AI to help AEs beat NNAOV targets. Optimize account & persona targeting, customize outreach sequences, and deliver tailored sales & customer success activation experiences that drive higher conversion rates across diverse PACE industry segments.
  3. NNAOV & Consumption. Facilitate the delivery of programs to drive successful NNAOV and Consumption outcomes.
  4. Create and Close: Develop and track specialized programs for short-cycle deals. You will analyze what makes a successful 90-day deal and scale those tactics across the OU.
  5. GTM Partnership: Collaborate with Marketing, BDR, Strategy, and Enablement to build closed loop programs backed by rigorous data and aligned with industry-specific market opportunities.

Skills

Required

  • Program / Project Management
  • Strategic Narrative
  • Problem Solver
  • Analytical Powerhouse
  • Critical Thinking & Problem Solving
  • CRM Expertise

Nice to have

  • Structured Thinking
  • Technical Mastery
  • Industry Acumen
  • Influencing Without Authority
  • AI Literacy

What the JD emphasized

  • AI-Powered Personalization at Scale
  • using AI to help AEs beat NNAOV targets
  • optimize account & persona targeting
  • tailored sales & customer success activation experiences
  • drive higher conversion rates
  • AI Literacy