Senior Associate, Insurance Strategy & Operations

DoorDash DoorDash · Consumer · San Francisco, CA · 236 Insurance & Risk Management

This role focuses on the operational, analytical, and cross-functional aspects of launching and scaling insurance initiatives within DoorDash. It involves managing operational tests, partnering with analytics teams, coordinating with internal and external partners for execution, and building processes and reporting to support growth. The role requires strong analytical skills, experience with SQL, and the ability to manage complex initiatives in a fast-paced environment.

What you'd actually do

  1. Run high-velocity operational tests and pilots that generate insights and help shape new products and programs from zero to one.
  2. Partner with Analytics and cross-functional teams to track performance, synthesize learnings, and inform go-to-market decisions.
  3. Support execution across a portfolio of insurance initiatives as they move from early concept through launch and scale.
  4. Coordinate with internal teams and external partners to drive vendor readiness, procurement follow-through, and operational launch execution.
  5. Help build the processes, reporting, and operating rhythm needed to support growth, including international expansion.

Skills

Required

  • 3-5 years of experience in Strategy & Operations, Product Operations, consulting, program management, or a related field.
  • Strong analytical skills, including experience using SQL to answer business questions or evaluate performance.
  • Experience independently managing complex, cross-functional initiatives with multiple stakeholders and moving parts.
  • Ability to communicate clearly in written and verbal formats and turn data and ambiguity into structured recommendations.
  • Comfortable operating in a fast-paced environment and balancing executional detail with broader business context.