Senior Associate, Product Management- Pulse Network

Capital One Capital One · Banking · Houston, TX

Product Manager role focused on improving payment experiences across Capital One's platforms, involving evaluation of current processes, identification of improvements, and implementation of solutions to support business goals and customer needs. The role emphasizes human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership.

What you'd actually do

  1. partner in the transformation of how millions of customers engage with their money
  2. improving the consistency, scalability, and adoption of payment experiences across our platforms
  3. working with teams across the organization to evaluate current processes, identify areas for improvement, and implement solutions that support business goals and meet customer needs
  4. work across product areas such as Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market, using data, technology, and collaboration to deliver reliable, efficient, and user-friendly payment products

Skills

Required

  • product management experience
  • product design
  • agile delivery
  • business analysis
  • data science
  • software engineering

Nice to have

  • translating business strategy or analysis into consumer facing digital products
  • working on core product platforms powering digital experiences
  • working with cross functional teams as a product owner in an agile development process

What the JD emphasized

  • reimagining the status quo
  • customer needs
  • innovative and sustainable customer experiences
  • customer needs
  • innovative and resilient solutions