Senior Associate - Product Manager

JPMorgan Chase JPMorgan Chase · Banking · New York, NY +1 · Consumer & Community Banking

Senior Associate Product Manager at JPMorgan Chase focused on modernizing cobrand card products by creating scalable and customer-delighting platforms. The role involves leading product discovery, defining requirements, partnering with engineering and design, and translating insights into roadmaps and metrics. The product manager will ensure compliance and promote secure-by-design practices within a financial services context.

What you'd actually do

  1. Engage customers and users to validate pain points and shape value-focused solutions.
  2. Co-develop product vision and roadmap aligned to business goals and partner needs.
  3. Translate discovery into epics, features, and user stories with clear acceptance criteria.
  4. Prioritize backlog and manage scope to deliver frequent, high-quality releases.
  5. Collaborate across engineering, design, data, risk, and operations to unblock delivery.

Skills

Required

  • Bachelor’s degree in computer science or a related engineering field.
  • 7+ years financial services, fintech, or payments with 3+ years of product management.
  • Strong product discovery and delivery skills within agile teams.
  • Experience defining epics, features, and user stories with testable outcomes.
  • Ability to analyze data and make evidence-based decisions.
  • Strong written and verbal communication with the ability to influence without authority.
  • Experience collaborating in cross-functional, matrixed environments.
  • Working knowledge of modern web and mobile product development.
  • Familiarity with APIs, data concepts, and cloud-hosted applications.
  • Proven ability to manage multiple priorities with structure and clarity.
  • Customer-focused mindset and commitment to continuous improvement.

Nice to have

  • Experience with payment processing, card issuance, or partner-led products.
  • Background in building platform capabilities or reusable product components.
  • Exposure to go-to-market planning and product enablement.
  • Experience defining product KPIs and OKRs and acting on insights.
  • Familiarity with design thinking and creating wireframes or mockups.
  • Experience with business process automation and data analytics.
  • Product certification or formal training in agile product management

What the JD emphasized

  • 7+ years financial services, fintech, or payments with 3+ years of product management.
  • Strong product discovery and delivery skills within agile teams.
  • Experience defining epics, features, and user stories with testable outcomes.
  • Ability to analyze data and make evidence-based decisions.
  • Strong written and verbal communication with the ability to influence without authority.
  • Experience collaborating in cross-functional, matrixed environments.
  • Working knowledge of modern web and mobile product development.
  • Familiarity with APIs, data concepts, and cloud-hosted applications.
  • Proven ability to manage multiple priorities with structure and clarity.