Senior Business Architect

Okta Okta · Enterprise · United States · Professional Services-720

Okta is seeking a Senior Business Architect to help customers understand and leverage Okta's Identity Platform to secure their AI initiatives and digital journeys. This role involves acting as a transformation strategist, understanding complex challenges, articulating business value, and advising customers on roadmap possibilities.

What you'd actually do

  1. Supports the sales & services teams in helping customers understand what they can achieve with Okta
  2. Digests customer requirements and articulates the business value of solving business problems using cloud technology
  3. Owns business architecture workshops and leads customer discussions that will transform customer’s digital experiences, IT infrastructure, and security posture.
  4. Crafts collaborative, engaging workshop material that synthesizes known customer experiences and sequences what is possible with Okta.
  5. Understands how to architect an optimal user experiences and how it is influenced by business process & technology

Skills

Required

  • A passion to advocate for the customer, which has been expressed through previous functional or technical delivery & customer-facing roles, such as technology consulting
  • Ability to build trusted relationships required to be successful in a customer environment
  • An elite writer, facilitator, and storyteller to the entire spectrum of customer audiences (from individual contributors to business stakeholders to executive leadership)
  • A quick learner who requires minimal (but reasonable) preparation time speak with confidence about a customer sales or delivery scenario
  • Able to set clear delivery expectations and met commitments with minimal revision
  • Positively influence and operate effectively within the traditional context of a software delivery lifecycle project - adhere to project scope, schedule, and budget
  • Experience working both independently and in large-scale, matrixed-team environments
  • Exercises a problem solving mindset and mature judgment to prioritize work & effort that will inform customers’ future-state identity investment roadmap
  • Well versed in user experience & business process optimization
  • Discover and explore overall business architecture through persona definitions and journey maps to quantify Identity Solutions and inform technical design
  • Ability to work with technical team members as well as functional team members on delivery projects & programs
  • An expert in core SaaS principles
  • Experience with at least one standard network security protocol (eg. OAuth, OAuth2, SAML, LDAP)
  • An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
  • Coach and mentor more junior team members as necessary on projects & programs

Nice to have

  • Bachelor's degree in Computer Science, MIS or a comparable field is preferred.

What the JD emphasized

  • Ability to build trusted relationships required to be successful in a customer environment
  • An elite writer, facilitator, and storyteller to the entire spectrum of customer audiences (from individual contributors to business stakeholders to executive leadership)
  • Able to set clear delivery expectations and met commitments with minimal revision
  • Exercises a problem solving mindset and mature judgment to prioritize work & effort that will inform customers’ future-state identity investment roadmap