Senior Business Intelligence Analyst, Strategic Planning & Insights

Zillow Zillow · Consumer · United States · Remote

Senior Business Intelligence Analyst role focused on shaping strategy for Zillow's Preferred Seller business by translating complex data into clear recommendations and measurable action. This role partners across Product, Operations, Sales, Marketing, and Finance to identify growth opportunities, improve conversion and operational performance, and shape reporting, forecasting, and insights. Responsibilities include defining and tracking key metrics, owning business reporting and forecasts, leading A/B tests, uncovering trends, and working with stakeholders to build scalable datasets and analytic solutions. The role also involves designing visualizations, providing thought leadership, and mentoring junior analysts. Experience with AI-powered tools and LLMs to improve analytical workflows is mentioned as a plus.

What you'd actually do

  1. Define and track key success metrics across the Preferred Seller journey to measure performance and identify growth opportunities.
  2. Own core business reporting, dashboards, forecasts, and weekly, monthly, and quarterly reviews to inform stakeholders and executive leadership.
  3. Lead A/B tests, pilots, and experiments to evaluate performance and guide data-driven decisions.
  4. Use data to uncover trends and opportunities that improve seller conversion, sales performance, and operational efficiency across the seller and buyer funnels.
  5. Partner with leaders across Product, Operations, Sales, Marketing, and Finance to turn business questions into actionable analysis and recommendations.

Skills

Required

  • bachelor’s or master’s degree in a quantitative field such as science, engineering, economics, mathematics, or statistics, or equivalent practical experience
  • 5–10 years of experience in analytics, operations, consulting, FP&A, or a related field
  • strong SQL skills
  • experience with BI and visualization tools such as Tableau or Periscope
  • build models in Excel
  • independently leading cross-functional projects from problem definition through analysis, recommendation, and implementation
  • design reporting frameworks and analytical roadmaps and communicate them effectively to peers and senior stakeholders
  • strong statistical judgment
  • business acumen
  • customer-focused mindset
  • communicate complex ideas clearly
  • collaborate effectively across teams

Nice to have

  • Python or R experience
  • AI-powered tools and LLMs to improve analytical workflows, including data modeling, code generation, and storytelling

What the JD emphasized

  • equivalent practical experience
  • strong SQL skills
  • Python or R experience preferred
  • AI-powered tools and LLMs to improve analytical workflows
  • build models in Excel
  • independently leading cross-functional projects
  • communicate complex ideas clearly