Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Last Mile team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner to deliver a smile for our customers.
Amazon Logistics is looking for a customer focused, analytically and technically skilled Business Intelligence Engineer to drive effective performance measurement and management, innovation and execution in last mile delivery. This position will be responsible for leading a BIE team building out analysis and visualization tools and processes’ to support our growing Amazon Logistics business.
The successful candidate will be able to effectively retrieve, integrate, visualize and present critical data to improve the efficiency of the package delivery network, and enable efficient management of a large global logistics system. This individual will work with technical and business teams to optimize planning, execution, process improvement and track progress against goals. This role requires an individual with excellent analytical abilities, business acumen and comfort with technical teams and systems. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and enjoy working with large scale of data.
Key job responsibilities
- Partner with internal stakeholders across multiple teams, gathering requirements and delivering end to end solutions
- Partner with Data Engineering and Software Development Engineers to prioritize and define AMZL data and BI development needs
- Work with in-house scientists, global supply chain, transportation and logistics teams to identify new BI capabilities and projects
- Lead and develop a team of Business Intelligence Engineers and Business Analysts
- Conduct deep dive investigations into operations execution and business problems, identify opportunities, and lead or support implementation (role varies by opportunity)
- Analyze and visualize large scale geo-spatial logistics and transaction data to articulate user behavior or delivery process problems, and output solid analysis report with recommendation
- Serve as liaison between the WW Planning and Analytics team and the operations business teams to achieve the goal of providing actionable insights into current delivery performance, and ad hoc investigations into future improvements or innovations. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations
- Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting
About the team The AMZL ORBIT (Operations Reporting, Business Intelligence, and Technology) team works as an integral part of AMZL worldwide to ensure that its business intelligence and analytics needs are met. By providing information, insight, and decision support, we strive to enable success of all parts of AMZL. Our stakeholder set includes senior management, station operations, DSP management, Flex management, long-term planning, Ops technology (Voice of the Delivery Station, Voice of the Customer), network planning, and pretty much every BI and Ops teams in AMZL. The BI team maintains and improves metric reporting and AMZL's content in PerfectMile. This team also support publication of WBR decks across NA, EU and JP. We also support a limited set of reports in Tableau and QuickSight dedicated for analytical purposes.
Basic Qualifications
- 10+ years of professional or military experience
- 5+ years of SQL experience
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience with AWS technologies
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval, data science, machine learning and data mining
Preferred Qualifications
- Experience working directly with business stakeholders to translate between data and business needs
- Experience managing, analyzing and communicating results to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Austin - 130,400.00 - 176,300.00 USD annually