Senior Business Operations Manager

Unity Unity · Enterprise · San Francisco, CA · Finance & Accounting

Senior Business Operations Manager at Unity's Grow division, acting as a strategic liaison between regional revenue leaders and central business functions. The role focuses on driving go-to-market initiatives, managing cross-functional projects, and building operational infrastructure to enable sales and account management success. Responsibilities include translating customer feedback into business requirements, owning the feedback loop to Product and Marketing, and optimizing workflows for revenue teams.

What you'd actually do

  1. Serve as the primary liaison between regional revenue leaders (Sales and Account Management) and central business functions (Product, Marketing, Leadership), representing business teams and ensuring priorities and feedback influence strategic decisions
  2. Push initiatives forward with GTM teams, ensuring cross-functional projects move from planning to execution
  3. Own the feedback loop from regional teams and customers back to Product, Marketing, and leadership. Facilitate alignment meetings with cross-functional leaders
  4. Design and optimize workflows that enable revenue teams to execute efficiently across events, accounts, and customer touchpoints

Skills

Required

  • 5+ years in business operations, program management, or strategic partnerships at a technology company
  • Proven stakeholder management skills with strong executive presence, ability to command the room and influence without authority
  • Relationship builder who establishes trust quickly across all levels of the organization
  • Track record driving initiatives with go-to-market teams
  • Program/project management expertise, delivering complex, multi-stakeholder initiatives on time
  • Exceptional communication skills, both written and verbal, comfortable presenting to executives

Nice to have

  • Experience in Revenue Operations, Marketing Operations, or Sales Operations
  • Background in advertising, gaming, or technology companies
  • Salesforce CRM experience for tracking and reporting
  • History working as a "business partner" embedded with GTM teams
  • Experience with AI productivity tools and workflow automation