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**Job Function: **
Finance
**Job Sub Function: **
AP/AR
Job Category:
Professional
All Job Posting Locations:
Taguig, National Capital Region (Manila), Philippines
Job Description:
Job Summary
The Senior Cash Application Analyst is a subject matter expert responsible for overseeing complex cash application activities, unapplied cash resolution, and adherence to internal controls and KPIs. This role plays a critical part in period-end close, automation optimization, audit readiness, and cross-functional issue resolution. The Senior Analyst mentors junior analysts, supports transitions and stabilizations, and actively drives continuous improvement across Cash Application processes.
Key Responsibilities
Advanced Cash Application Processing
- Review, post, and validate complex customer payments across multiple channels (ACH, Wire, Lockbox, EDI, Credit Cards).
- Resolve non-standard scenarios such as partial payments, deductions, short-pays, overpayments, advances, and legal-related cash.
- Act as an escalation point for complex cash application issues requiring deep AR and customer knowledge.
Unapplied Cash Ownership & Aged Resolution
- Own the analysis and clearance strategy for aged and high-value unapplied cash balances, especially >30 days.
- Perform root-cause analysis and recommend corrective actions to prevent recurrence.
- Partner closely with Collections, Credit, Cash and Bank, Disputes, and Customer Service teams to drive timely resolution.
- Prepare clear commentary and support for period-end unapplied cash reporting.
Controls, Compliance & Audit Readiness
- Execute and review SOX and internal controls related to cash postings, adjustments, and reconciliations.
- Support internal and external audits by providing evidence, walkthroughs, and control explanations.
- Ensure process adherence to documented SOPs, WIs, and DTPs, flagging gaps or risks proactively.
Period-End Close & Reporting
Lead or support month-end and quarter-end close activities for Cash Application.
Validate completeness and accuracy of postings prior to close deadlines.
Review KPIs such as:
- Cash application cycle time
- % automated vs. manual application
- Total and aged unapplied cash value
Automation & Continuous Improvement
- Act as a key SME for HighRadius and other cash application automation tools, supporting rule optimization and exception handling.
- Identify opportunities to improve straight-through processing rates and reduce manual effort.
- Participate in UAT, migrations, and deployment of enhancements related to Cash Application systems.
Knowledge Transfer & Team Enablement
- Mentor and guide junior analysts, providing work direction and quality reviews where needed.
- Support transitions, migrations, and knowledge transfer (KT) activities across regions or business units.
- Contribute to process documentation updates, SOP improvements, and training materials.
Stakeholder Management
- Serve as a key point of contact for Cash Application-related inquiries from internal stakeholders.
- Communicate professionally with cross-functional teams on root causes, risks, and resolution timelines.
- Participate in operational calls and governance discussions as a Cash Application SME.
Qualifications & Experience
Required
- Bachelor’s degree in Accounting, Finance, or related field.
- 4–7+ years of progressive experience in Accounts Receivable / Cash Application.
- Strong working knowledge of SAP AR and S4HANA and bank transaction processing.
- Advantage for those with knowledge of other ERP systems, such as Oracle, JDE and the like.
- Experience working in a shared services or global operations environment.
- Proven ability to analyze complex transactions and resolve discrepancies independently.
- Willingness to work on a night shift
Preferred
- Hands-on experience with HighRadius or similar cash application automation platforms.
- Exposure to SOX controls, audits, and regulated environments.
- Experience supporting NAM, LATAM, or EMEA portfolios.
- Strong Excel and reporting skills.
Core Competencies
- Subject Matter Expertise in Cash Application
- Strong analytical and problem-solving skills
- Ownership mindset and attention to detail
- Ability to operate independently and handle escalations
- Continuous improvement and automation-oriented thinking
- Strong written and verbal communication skills
**Required Skills: **
Preferred Skills:
Accounting, Accounts Payable (AP), Accounts Receivable (AR), Analytical Reasoning, Audit Management, Business Behavior, Communication, Detail-Oriented, Execution Focus, Financial Analysis, Financial Recordkeeping, Financial Reports, Financial Risk Management (FRM), Multi Currency Accounting, Numerically Savvy, Process Optimization, Process Oriented