Senior Clinical Specialist - West

Johnson & Johnson Johnson & Johnson · Pharma · Santa Clara, CA +7

This role is a Senior Clinical Specialist for Monarch, a medical device. The primary responsibilities involve providing clinical and product expertise, developing customer relationships, offering in-case procedural support, and identifying educational opportunities. The role requires a Bachelor's degree, relevant experience in sales, marketing, or healthcare, and significant travel. It is classified under MedTech Sales and Clinical Sales – Specialty Physicians.

What you'd actually do

  1. The Clinical Specialist reports to the Regional Sales Manager (RSM) and is responsible for providing a high level of clinical and product expertise and customer service to customers.
  2. Develops and maintains strong relationships with new and existing customers and performs account development activities creating competent, confident clinical champions to drive the utilization of Monarch systems and scopes.
  3. In-case procedural support, serving as a technical consultant and providing education focused on creating competence to gain clinical support and confidence of physicians and clinical staff.
  4. Identifies and acts on educational opportunities, provides exceptional customer service and technically complex case support.
  5. While acting as a liaison between customers and corporate office for any cases needing peer review, ensuring timely and accurate reporting of any complaints or technical issues.

Skills

Required

  • Bachelor's Degree
  • Sales experience
  • Marketing experience
  • Healthcare experience
  • Ability to work in all departments of the hospital including the operating room environment
  • Travel 50% - 75% of the time
  • Valid Driver’s License

What the JD emphasized

  • HIPPA
  • Sunshine Act